Lead Fiber Optical Technician

EOSβ€’Trenton, SC
β€’Onsite

About The Position

The Lead Technician – Fiber Optic Engineering supports day-to-day fiber optic deployment, splicing, testing, and maintenance across large-scale and mission-critical environments. Acting as second-in-command to the Site Supervisor, this position combines hands-on technical leadership with operational oversight to help achieve project deliverables, productivity targets, and quality standards. The role provides direct support and coordination to Fiber Splicing Technicians and Field Technicians, monitors daily output, reports progress, and supports material and procurement coordination. It provides on-site leadership, promotes safety and quality compliance, and covers for the Site Supervisor when they are off-site or otherwise engaged. The position supports fiber optic network builds, upgrades, and repairs; leads installation, splicing, testing, and commissioning work; and helps ensure project milestones meet schedules and client expectations. It also coordinates team workloads and performance, provides technical guidance, assists with testing and troubleshooting, supports QA/QC inspections and documentation, and communicates progress, risks, and resource needs to project leadership. The role is field-based and involves work at active project sites.

Requirements

  • Proven experience in fiber optic splicing, installation, or field operations in data center, metro, or large-scale network environments.
  • Strong hands-on knowledge of fiber optic installation, splicing, testing, and troubleshooting methodologies.
  • Experience leading or coordinating field-based technical teams in fast-paced operational environments.
  • Ability to monitor productivity, manage workloads, and lead teams toward defined deliverables and operational targets.
  • Strong understanding of OTDR, OLTS, and fiber certification testing practices.
  • Ability to interpret engineering drawings, fiber schematics, and project documentation.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work effectively under pressure while maintaining quality and safety standards.
  • Working knowledge of ITU, FOA, and BICSI industry standards and OSHA safety requirements.
  • Proficiency with reporting, scheduling, and project tracking tools.
  • Previous experience in a lead hand, senior technician, or supervisory support role.
  • Experience in data center environments and high-density fiber infrastructure.
  • Familiarity with inventory management, procurement coordination, and logistics support.
  • Understanding of QA/QC procedures and field audit processes.

Nice To Haves

  • Industry-recognized fiber optic certification such as FOA CFOT, BICSI Technician, or equivalent.
  • FOA Certified Fiber Optic Technician (CFOT) certification.
  • BICSI Technician or Installer certification.
  • OSHA 10 or OSHA 30 certification.
  • First Aid or CPR certification.
  • Confined Space Awareness or Entry certification.
  • MEWP, scissor lift, or boom lift certification.
  • Viavi or manufacturer-specific testing certifications.
  • Structured cabling certifications from Corning, CommScope, Panduit, Leviton, or similar.
  • Fusion splicer manufacturer training or certification from Sumitomo, Fujikura, INNO, or similar.
  • Project management or supervisory training certifications.
  • Manufacturer-specific data center installation certifications.
  • Health and safety certifications relevant to construction or mission-critical environments.

Responsibilities

  • Support the Site Supervisor in planning, coordinating, and executing fiber optic network builds, upgrades, and repairs.
  • Provide hands-on leadership during fiber installation, splicing, testing, and commissioning activities.
  • Help ensure project deliverables and milestones are achieved according to schedules and client expectations.
  • Monitor field progress and identify risks, delays, or resource constraints that may affect delivery.
  • Support site surveys and deployment in accordance with engineering design packages, technical specifications, and scope of work.
  • Assist with material coordination, inventory tracking, and procurement support.
  • Provide operational leadership coverage when the Site Supervisor is absent or unavailable.
  • Lead and coordinate Fiber Splicing Technicians and Field Technicians, assigning workloads and overseeing daily activities.
  • Monitor technician output and performance against daily and weekly productivity targets.
  • Provide technical guidance, mentorship, and support to field personnel.
  • Escalate performance concerns, operational risks, and resource issues to the Site Supervisor.
  • Provide technical support for single-mode, multi-mode, and ribbon fiber splicing.
  • Support fiber testing and validation using OTDR, OLTS, power meters, and visual fault locators; assist with interpreting traces, loss budgets, and certification results.
  • Support troubleshooting and resolution of fiber infrastructure issues and network faults.
  • Ensure work meets company standards, client requirements, engineering specifications, and applicable industry standards.
  • Support QA/QC through field inspections and validation checks; identify recurring issues and support corrective actions.
  • Verify that documentation, test results, and as-built information are accurate and submitted on time.
  • Maintain compliance with health and safety requirements, including safe work in live environments and active construction sites.
  • Provide daily progress updates and operational reports to the Site Supervisor and project leadership.
  • Track and communicate site productivity, deliverables, workforce utilization, and outstanding actions.
  • Coordinate with field operations, logistics, procurement, project management, subcontractors, and client representatives as required.
  • Report project risks, delays, and mitigation activities.

Benefits

  • Health insurance starting the first of the month after the start date.
  • Vision insurance starting the first of the month after the start date.
  • Dental insurance starting the first of the month after the start date.
  • Travel pay for work-related travel outside the assigned local area, in accordance with company policy.
  • Occasional overtime and bonus opportunities for hourly workers.
  • 10 days of paid time off annually.
  • 12 paid holidays.
  • 6 sick days, available after 90 days of employment.
  • 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.
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