Lead Fiber Optical Technician

EOS • Trenton, SC

1d • Onsite

About The Position

EOS IT Solutions is a global technology and logistics company providing collaboration and business IT support services. The Lead Technician – Fiber Optic Engineering supports day-to-day execution of fiber optic deployment, splicing, testing, and maintenance in large-scale and mission-critical environments. Acting as second-in-command to the Site Supervisor, this role combines hands-on technical leadership with operational oversight to help achieve project deliverables, productivity targets, and quality standards.

The role is field-based and provides direct support and coordination to Fiber Splicing Technicians and Field Technicians. The Lead Technician monitors daily team output, reports progress, supports material and procurement coordination, and maintains safety and quality standards. The position also provides leadership coverage when the Site Supervisor is off-site or otherwise engaged.

Requirements

• Proven experience in fiber optic splicing, installation, or field operations in data center, metro, or large-scale network environments.
• Strong hands-on knowledge of fiber optic installation, splicing, testing, and troubleshooting methodologies.
• Experience leading or coordinating field-based technical teams in fast-paced operational environments.
• Ability to monitor productivity, manage workloads, and guide teams toward defined deliverables and operational targets.
• Strong understanding of OTDR, OLTS, and fiber certification testing practices.
• Ability to interpret engineering drawings, fiber schematics, and project documentation.
• Strong organizational, communication, and problem-solving skills.
• Ability to work effectively under pressure while maintaining quality and safety standards.
• Working knowledge of ITU, FOA, BICSI, and OSHA standards and safety requirements.
• Proficiency with reporting, scheduling, and project-tracking tools.
• Previous experience as a lead hand, senior technician, or in a supervisory support role.

Nice To Haves

• Experience in data center environments and high-density fiber infrastructure.
• Familiarity with inventory management, procurement coordination, and logistics support.
• Understanding of QA/QC procedures and field audit processes.
• Industry-recognized fiber optic certification, such as FOA CFOT, BICSI Technician, or equivalent.
• FOA Certified Fiber Optic Technician (CFOT) certification.
• BICSI Technician or Installer certification.
• OSHA 10 or OSHA 30 certification.
• First Aid/CPR certification.
• Confined Space Awareness or Entry certification.
• MEWP, scissor lift, or boom lift certification.
• Viavi or manufacturer-specific testing certifications.
• Structured cabling certifications from Corning, CommScope, Panduit, Leviton, or similar manufacturers.
• Fusion splicer manufacturer training or certification, such as Sumitomo, Fujikura, or INNO.
• Project management or supervisory training certifications.
• Manufacturer-specific data center installation certifications.
• Health and safety certifications relevant to construction or mission-critical environments.

Responsibilities

• Support the Site Supervisor with planning, coordination, and execution of fiber optic network projects, including new builds, upgrades, and repairs.
• Provide hands-on leadership during fiber installation, splicing, testing, and commissioning at active project sites.
• Ensure daily deliverables and operational milestones are achieved according to project schedules and client expectations.
• Monitor field progress and identify risks, delays, or resource constraints that could affect delivery timelines.
• Support site surveys and technical deployment in accordance with engineering design packages, technical specifications, and scopes of work.
• Coordinate materials, track inventory, and support procurement to keep site teams supplied.
• Provide operational leadership coverage when the Site Supervisor is absent or engaged elsewhere.
• Lead and coordinate Fiber Splicing Technicians and Field Technicians, assign workloads, and oversee daily activities.
• Monitor technician output against daily and weekly productivity targets and raise performance, risk, or resource concerns to the Site Supervisor.
• Provide technical guidance, mentorship, and support to field personnel and promote accountability, professionalism, and teamwork.
• Support fiber splicing for single-mode, multi-mode, and ribbon fiber applications.
• Support fiber testing and validation using OTDR, OLTS, power meters, and visual fault locators; assist with interpreting traces, loss budgets, and certification results.
• Troubleshoot fiber infrastructure issues and network faults, ensuring work meets company standards and client requirements.
• Support QA/QC through field inspections and validation checks; ensure compliance with client requirements, engineering specifications, and applicable ITU, FOA, and BICSI standards.
• Verify that documentation, test results, and as-built information are accurate and submitted on time.
• Maintain compliance with health and safety requirements, including safe practices in live environments and active construction sites.
• Identify recurring quality or operational issues and support corrective actions.
• Provide daily progress updates and operational reports to the Site Supervisor and project leadership.
• Track and communicate productivity, completed deliverables, workforce utilization, and outstanding actions.
• Coordinate with field operations, logistics, procurement, project management, subcontractors, and client representatives as required.
• Report project risks, delays, and mitigation activities.

Benefits

• Health insurance beginning the first of the month after the start date.
• Vision insurance beginning the first of the month after the start date.
• Dental insurance beginning the first of the month after the start date.
• Travel pay for work-related travel outside the assigned local area, in accordance with EOS travel policy.
• Occasional overtime and bonus opportunities for hourly workers.
• 10 days of paid time off annually.
• 12 paid holidays.
• 6 sick days, available after 90 days of employment.
• 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed