Fiber Optical Repair Technician

EOS•Montgomery, AL

About The Position

The Fiber Optical Repair Technician repairs, restores, and maintains fiber optic infrastructure, including single-mode and ribbon fiber cables. The role supports rapid restoration of network services and operational excellence in high-availability environments, requiring technical competence and situational awareness in live network environments. The technician may lead or coordinate complex restoration efforts under pressure. The position involves emergency restorations and planned maintenance, fault isolation, cable and connector repairs, single- and ribbon-fiber splicing, advanced testing, and troubleshooting. It also includes documentation, compliance with relevant industry standards and safety regulations, coordination with field operations and network teams, mentoring junior staff, participation in on-call rotations, and contributing to continuous improvement of procedures and restoration workflows.

Requirements

At least 5 years of experience in fiber optic repair, splicing, testing, and restoration, including live-network work.
Proficiency with OTDR, OLTS, power meters, fusion splicers, fiber identifiers, and inspection scopes.
Ability to interpret OTDR traces, event tables, and loss readings for fault localization.
Knowledge of fiber types, LC, SC, MPO, and MTP connector standards, and splice protection methods.
Experience with single-mode OS1/OS2 and multimode OM3/OM4/OM5 fibers.
Familiarity with high-count and ribbon fiber systems, including 864+ and 1728+ fiber counts, and mass fusion techniques.
Experience working in outside-plant and inside-plant conditions.
Awareness of data center physical infrastructure, structured cabling systems, and routing standards.
Understanding of Layer 1 principles, optical signal flow, and basic network architecture for troubleshooting.
Experience restoring and maintaining backbone, metro, or enterprise optical networks.
Ability to perform detailed fault isolation under time pressure and conduct root cause analysis.
Ability to identify environmental and mechanical stress factors affecting fiber reliability.
Knowledge of laser safety, confined-space procedures, lockout/tagout, and PPE use.
Commitment to safety-first practices and quality workmanship, including cleanliness and careful handling of fiber materials.
Strong problem-solving, decision-making, communication, collaboration, organization, and documentation skills.
Ability to lead or work as part of multidisciplinary field teams, work independently, and adapt to challenging environments.
Proficiency with digital reporting systems and fiber management databases.
Comfort using network mapping, GIS, or ticketing platforms for incident tracking.
Competence with Microsoft Office Suite, Google Workspace, and documentation software.

Nice To Haves

FOA CFOT, CFOS/T, BICSI Technician, or equivalent industry certification.
OEM training, such as Corning, AFL, or Sumitomo fusion splicer certification.
Experience in data center, metro network, or hyperscale infrastructure environments.
Prior experience in project leadership, team supervision, or field coordination.
Valid driver’s license and flexibility to travel or work in variable field conditions.

Responsibilities

Isolate faults and repair fiber optic cables and connectors through full service restoration.
Conduct emergency restorations and planned maintenance in accordance with SLAs.
Perform single- and ribbon-fiber splicing in Meet-Me Vaults, splice cases, and central Optical Distribution Frames.
Prepare cables for splicing, including jacket stripping, buffer tube access, cleaning, cleaving, splicing, and protection.
Use precision repair tools and follow live-traffic handling procedures to minimize service disruption.
Operate fiber testing instruments and conduct post-repair verification, including loss testing, reflectance analysis, and trace review.
Interpret OTDR traces to locate break points, microbends, and connector faults.
Perform root cause analysis on recurring or systemic network issues and implement corrective and preventive measures.
Maintain accurate repair records, test results, and maintenance logs.
Comply with relevant industry standards and local safety regulations, and support audits and quality assurance processes.
Coordinate repair activities with field operations, network engineers, and project managers.
Guide, mentor, and provide on-the-job training to junior team members.
Participate in on-call rotations and respond to network outages within defined SLAs.
Communicate incident updates and restoration progress to internal teams and clients.
Keep current with fiber optic technologies, repair techniques, and industry practices; participate in training and workshops.
Contribute to improvements in standard operating procedures and restoration workflows.