Lead Fiber Optical Technician

EOS • Montgomery, AL

17h • Onsite

About The Position

The Lead Technician – Fiber Optic Engineering supports the day-to-day execution of fiber optic deployment, splicing, testing, and maintenance across large-scale, mission-critical environments. As second-in-command to the Site Supervisor, the role combines hands-on technical leadership with operational oversight, helping ensure project deliverables, productivity targets, and quality standards are achieved. The Lead Technician works in the field with Fiber Splicing Technicians and Field Technicians, monitors output, reports progress, and supports material and procurement coordination. The role provides on-site leadership and serves as the Site Supervisor’s backup when they are off-site or otherwise engaged.

The position supports fiber optic network projects including new builds, upgrades, and repairs; guides installation, splicing, testing, and commissioning; and helps coordinate field teams and resources. It also supports technical troubleshooting, quality assurance, safety compliance, documentation, and communication among site teams, project leadership, logistics, procurement, and client representatives.

Requirements

• Proven experience in fiber optic splicing, installation, or field operations in data center, metro, or large-scale network environments.
• Strong hands-on knowledge of fiber optic installation, splicing, testing, and troubleshooting methodologies.
• Experience leading or coordinating field-based technical teams in fast-paced operational environments.
• Ability to monitor productivity, manage workloads, and drive teams toward defined deliverables and operational targets.
• Strong understanding of OTDR, OLTS, and fiber certification testing practices.
• Ability to interpret engineering drawings, fiber schematics, and project documentation.
• Strong organizational, communication, and problem-solving skills.
• Ability to work effectively under pressure while maintaining quality and safety standards.
• Working knowledge of ITU, FOA, and BICSI standards and OSHA safety requirements.
• Proficiency with reporting, scheduling, and project tracking tools.
• Previous experience as a lead hand, senior technician, or in a supervisory support role.

Nice To Haves

• Experience working in data center environments and with high-density fiber infrastructure.
• Familiarity with inventory management, procurement coordination, and logistics support.
• Understanding of QA/QC procedures and field audit processes.
• Industry-recognized fiber optic certification such as FOA CFOT, BICSI Technician, or equivalent.
• FOA Certified Fiber Optic Technician (CFOT) certification.
• BICSI Technician or Installer certification.
• OSHA 10 or OSHA 30 certification.
• First Aid or CPR certification.
• Confined Space Awareness or Entry certification.
• MEWP, scissor lift, or boom lift certification.
• Viavi or manufacturer-specific testing certification.
• Structured cabling certification from Corning, CommScope, Panduit, Leviton, or another provider.
• Fusion splicer manufacturer training or certification, such as Sumitomo, Fujikura, or INNO.
• Project management or supervisory training certification.
• Manufacturer-specific data center installation certification.
• Health and safety certification relevant to construction or mission-critical environments.

Responsibilities

• Support the Site Supervisor in planning, coordinating, and executing fiber optic network projects, including new builds, upgrades, and repairs.
• Provide hands-on leadership during fiber installation, splicing, testing, and commissioning at active project sites.
• Help ensure daily deliverables and milestones meet project schedules and client expectations.
• Monitor field progress and identify risks, delays, or resource constraints that may affect delivery timelines.
• Support site surveys and deployment in accordance with engineering design packages, technical specifications, and scope of work.
• Assist with material coordination, inventory tracking, and procurement support.
• Provide operational leadership coverage when the Site Supervisor is absent or engaged elsewhere.
• Lead and coordinate Fiber Splicing Technicians and Field Technicians; assign workloads and oversee daily activities.
• Monitor technician productivity and performance against daily and weekly targets, and escalate performance, operational, or resource concerns to the Site Supervisor.
• Provide technical guidance and mentorship to field personnel and promote accountability, professionalism, teamwork, and operational excellence.
• Support fiber splicing for single-mode, multimode, and ribbon fiber applications.
• Support testing and validation using OTDR, OLTS, power meters, and visual fault locators; assist with interpreting OTDR traces, loss budgets, and certification results.
• Help troubleshoot and resolve fiber infrastructure issues and network faults.
• Ensure installation, splicing, and testing comply with company standards and client requirements.
• Support QA/QC through field inspections, validation checks, and adherence to procedures.
• Ensure work complies with client standards, engineering specifications, and applicable ITU, FOA, and BICSI standards.
• Verify accurate and timely completion and submission of documentation, test results, and as-built information.
• Maintain compliance with health and safety requirements, including safe practices in live environments and active construction sites.
• Identify recurring quality or operational issues and support corrective actions.
• Provide daily progress updates and operational reports to the Site Supervisor and project leadership.
• Track and communicate site productivity, completed deliverables, workforce utilization, and outstanding actions.
• Coordinate with field operations, logistics, procurement, and project management teams.
• Communicate professionally with internal stakeholders, subcontractors, and client representatives as required.
• Assist with reporting project risks, delays, and mitigation activities.

Benefits

• Health insurance starting the first of the month after the start date.
• Vision insurance starting the first of the month after the start date.
• Dental insurance starting the first of the month after the start date.
• Travel pay for work-related travel outside the assigned local area, in accordance with EOS travel policy.
• Occasional overtime and bonus opportunities for hourly workers.
• 10 days of paid time off annually.
• 12 paid holidays.
• 6 sick days, available after 90 days of employment.
• 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed