Lead Fiber Optical Technician

EOS•Montgomery, AL
•Onsite

About The Position

EOS IT Solutions is hiring a Lead Fiber Optical Technician to support day-to-day fiber optic deployment, splicing, testing, and maintenance across large-scale and mission-critical environments. The position combines hands-on technical leadership with operational oversight and serves as the second-in-command to the Site Supervisor, helping ensure project deliverables, productivity targets, and quality standards are met. The role is field-based and involves coordinating Fiber Splicing Technicians and Field Technicians, monitoring team output, communicating progress, and supporting material and procurement coordination. The Lead Technician provides on-site leadership, maintains safety and quality standards, and provides coverage for the Site Supervisor when needed. Work includes supporting fiber network builds, upgrades, and repairs; guiding installation, splicing, testing, and commissioning; assisting with quality checks and documentation; and communicating operational status and issues to project leadership.

Requirements

  • Proven experience in fiber optic splicing, installation, or field operations in data center, metro, or large-scale network environments.
  • Strong hands-on knowledge of fiber optic installation, splicing, testing, and troubleshooting methodologies.
  • Experience leading or coordinating field-based technical teams in fast-paced operational environments.
  • Ability to monitor productivity, manage workloads, and lead teams toward defined deliverables and operational targets.
  • Strong understanding of OTDR, OLTS, and fiber certification testing practices.
  • Ability to interpret engineering drawings, fiber schematics, and project documentation.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work effectively under pressure while maintaining quality and safety standards.
  • Working knowledge of industry standards and safety requirements, including ITU, FOA, BICSI, and OSHA.
  • Proficiency with reporting, scheduling, and project tracking tools.
  • Previous experience as a lead hand, senior technician, or in a supervisory support role.

Nice To Haves

  • Experience in data center environments and high-density fiber infrastructure.
  • Familiarity with inventory management, procurement coordination, and logistics support.
  • Understanding of QA/QC procedures and field audit processes.
  • Industry-recognized fiber optic certification, such as FOA CFOT, BICSI Technician, or equivalent.
  • FOA Certified Fiber Optic Technician (CFOT).
  • BICSI Technician or Installer Certification.
  • OSHA 10 or OSHA 30 Certification.
  • First Aid / CPR Certification.
  • Confined Space Awareness or Entry Certification.
  • MEWP / Scissor Lift / Boom Lift Certification.
  • Viavi or manufacturer-specific testing certifications.
  • Structured cabling certifications from manufacturers such as Corning, CommScope, Panduit, or Leviton.
  • Fusion splicer manufacturer training or certification, such as Sumitomo, Fujikura, or INNO.
  • Project management or supervisory training certifications.
  • Manufacturer-specific Data Centre Installation Certifications.
  • Health and safety certifications relevant to construction or mission-critical environments.

Responsibilities

  • Support the Site Supervisor with planning, coordination, and execution of fiber optic network projects, including new builds, upgrades, and repairs.
  • Provide hands-on leadership during fiber installation, splicing, testing, and commissioning at project sites.
  • Help ensure daily deliverables and milestones meet project schedules and client expectations.
  • Monitor field progress and identify risks, delays, and resource constraints that could affect delivery.
  • Support site surveys and technical deployment in accordance with engineering design packages, technical specifications, and scopes of work.
  • Assist with material coordination, inventory tracking, and procurement support.
  • Provide operational leadership coverage when the Site Supervisor is absent or otherwise engaged.
  • Lead and coordinate Fiber Splicing Technicians and Field Technicians on a day-to-day basis.
  • Assign workloads, oversee field activities, and align personnel with project priorities and productivity expectations.
  • Monitor technician performance against daily and weekly targets and escalate performance, operational, or resource concerns to the Site Supervisor.
  • Provide technical guidance, mentorship, and support to field personnel, while promoting accountability, teamwork, and operational excellence.
  • Support fiber splicing for single-mode, multi-mode, and ribbon fiber applications.
  • Support testing and validation using OTDR, OLTS, power meters, and visual fault locators; assist with interpreting OTDR traces, loss budgets, and certification results.
  • Troubleshoot fiber infrastructure issues and network faults.
  • Ensure installation, splicing, and testing comply with company standards and client requirements.
  • Support QA/QC through field inspections and validation checks; verify that documentation, test results, and as-built information are accurate and submitted on time.
  • Maintain compliance with health and safety requirements, including safe practices in live environments and active construction sites.
  • Identify recurring quality or operational issues and support corrective actions.
  • Provide daily progress updates and operational reports to the Site Supervisor and project leadership.
  • Track and communicate productivity, completed deliverables, workforce utilization, and outstanding actions.
  • Coordinate with field operations, logistics, procurement, project management, internal stakeholders, subcontractors, and client representatives as required.
  • Report project risks, delays, and mitigation activities.

Benefits

  • Health, vision, and dental insurance beginning the first of the month after the start date.
  • Travel pay for work-related travel outside the assigned local area, in accordance with EOS travel policy.
  • Occasional overtime and bonus opportunities for hourly workers.
  • 10 days of paid time off (PTO) annually.
  • 12 paid holidays.
  • 6 sick days, available after 90 days of employment.
  • 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.
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