Join Team Peloton: San Francisco Hiring Event!

Peloton•Santa Clara, CA
•Onsite

About The Position

Peloton is hiring retail sales professionals for its Peloton Store at Valley Fair Mall in Santa Clara. The listed openings include a full-time Lead Expert, a part-time Peloton Expert, and a seasonal part-time Peloton Expert through January 31st. All roles are customer-facing, sales-focused positions in a high-energy retail environment and are eligible to participate in a monthly commission compensation plan. The Lead Expert is a top-performing sales professional and floor leader who reports to the Store Manager. The role drives individual revenue, manages CRM leads, coaches peers, supports floor operations when the manager is absent, and conducts product demonstrations. Pay is $22 per hour plus commission. The part-time Peloton Expert builds lasting client relationships, demonstrates products, and maintains visual and operational standards. The role focuses on individual sales, Salesforce CRM outreach by phone and email, customer service, and product education. Pay is $20 per hour plus commission. The seasonal part-time Peloton Expert supports the busy holiday season by delivering in-store experiences, educating guests about Peloton products and content, and helping new Members begin their fitness journeys. The role also supports community and marketing events and inventory and merchandising tasks. Pay is $20 per hour plus commission. All positions involve active work that includes standing, walking, and demonstrating products. The Lead Expert must lift 35+ lbs; the Peloton Expert roles must lift 25+ lbs. The posting offers monthly commission opportunities, employee product discounts, and a dynamic environment focused on health, technology, and community. Full-time and part-time permanent roles are eligible for a comprehensive benefits package starting Day 1; seasonal roles are not eligible for the company benefits plan.

Requirements

  • Lead Expert: At least 2 years of retail sales experience, preferably in premium or commission sales.
  • Lead Expert: Proven ability to mentor peers.
  • Lead Expert: Strong organization and CRM experience.
  • Lead Expert: Passion for health and wellness.
  • Peloton Expert: Prior customer-facing sales experience.
  • Peloton Expert: Strong communication skills and an entrepreneurial spirit.
  • Part-time Peloton Expert: Schedule flexibility for evenings, weekends, and holidays.
  • Seasonal Peloton Expert: Customer service or fitness experience.
  • Seasonal Peloton Expert: Empathetic listening skills and strong teamwork.
  • Seasonal Peloton Expert: Flexible availability throughout the seasonal timeframe, including evenings, weekends, and holidays.
  • Ability to perform active work involving standing, walking, and product demonstrations; lifting requirements are 35+ lbs for the Lead Expert and 25+ lbs for the Peloton Expert roles.

Responsibilities

  • Drive individual sales and meet or exceed sales targets.
  • Manage and audit CRM leads, including Salesforce outreach by phone and email.
  • Build lasting client relationships and provide exceptional customer service.
  • Conduct product demonstrations and educate customers about Peloton products and content.
  • Coach peers and support a strong sales culture.
  • Lead floor operations when the Store Manager is absent.
  • Maintain high visual and operational standards.
  • Engage in-store customers and match guests with appropriate products.
  • Support community and marketing events.
  • Assist with inventory and merchandising tasks.

Benefits

  • Opportunity to earn monthly commissions.
  • Generous employee product discounts.
  • Comprehensive benefits package starting Day 1 for full-time and part-time permanent roles; seasonal roles are not eligible for the company benefits plan.
  • Dynamic, high-energy environment focused on health, technology, and community.
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