Lead Duct Cleaning Technician

Environmental Works•Springfield, MO
•Onsite

About The Position

EWI is seeking an experienced duct cleaning professional to lead a crew and coordinate HVAC and air duct cleaning projects from preparation through completion. The position combines hands-on duct cleaning and field technician work with crew coordination, customer communication, employee coaching, quality inspections, job documentation, and communication with management and Business Development. The technician may also support other field service assignments, including pressure washing, steam cleaning, dry/wet vacuum truck operations, and basic industrial maintenance. This is a full-time position with flexible hours based on project needs. Some weekend and holiday work is required, overnight travel may be required up to 50% using company transportation, and occasional on-call availability is required on a rotating schedule. Work takes place in industrial plants and other customer facilities, with possible exposure to dust, oils, varying temperatures, and outdoor conditions. Employees must follow safety standards and wear required PPE in designated areas. Essential physical duties include walking, standing, climbing, balancing, bending, kneeling, crouching, crawling, using tools and equipment, and regularly lifting and carrying up to 50 pounds, with reasonable accommodation as applicable.

Requirements

  • Professional duct cleaning experience, including practical knowledge of cleaning equipment, methods, and job setup.
  • Proven leadership skills, including experience directing crews, training employees, or taking responsibility for successful job completion.
  • Ability to organize and lead daily field work with minimal supervision and troubleshoot job challenges.
  • Valid driver’s license and ability to meet company driving requirements.
  • Ability to read, understand, and carry out oral and written instructions and work schedules.
  • Strong communication and customer service skills.
  • Treat co-workers, clients, supervisors, and vendors with respect.
  • Dependability, initiative, sound judgment, and a strong commitment to safety and quality.
  • Willingness to work alongside the crew, perform field technician duties, and take on greater responsibility as the operation grows.
  • Ability to work flexible hours based on project needs, including some weekends and holidays.
  • Ability to travel overnight up to 50% and provide occasional on-call availability on a rotating schedule.

Nice To Haves

  • Commercial or industrial duct cleaning experience.
  • Relevant duct cleaning training or industry certifications.
  • Three or more years of industrial service, maintenance, or construction experience.
  • High school diploma or GED equivalent.
  • Class B CDL.

Responsibilities

  • Perform and lead HVAC and air duct cleaning services, taking ownership of daily field work and successful job completion.
  • Review job scopes and coordinate crew assignments, equipment, materials, and daily work activities with management.
  • Prepare crews and equipment before mobilization and keep projects moving safely and efficiently.
  • Serve as the primary field contact for customers, communicate progress, address concerns, and maintain professional relationships.
  • Train and coach technicians on duct cleaning methods, equipment operation, safety, and quality expectations.
  • Inspect completed work to confirm the agreed scope and customer expectations have been met.
  • Maintain accurate job documentation, including labor hours, equipment use, work completed, and before-and-after photos when appropriate.
  • Communicate scope changes, equipment needs, and job challenges to management.
  • Coordinate project handoffs with Business Development so customer commitments are understood and delivered.
  • Help improve work practices, crew productivity, and the consistency of duct cleaning services.
  • Perform field technician duties, including pressure washing, steam cleaning, dry/wet vacuum truck operations support, and basic industrial maintenance.
  • Operate company vehicles to travel to and from job sites.
  • Safely use hand tools, power tools, and light machinery.
  • Clean, inspect, and perform light maintenance on tools and equipment to maintain proper operation.
  • Follow company safety procedures, applicable OSHA requirements, and customer site rules.
  • Support other field service assignments as business needs require.

Benefits

  • Health insurance plans with $1,750 or $3,500 deductibles available.
  • Health Savings Plan (HSA) with company contribution for the $3,500 deductible plan, with employee contribution.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with up to 4% company match.
  • Safety boot reimbursement.
  • Uniforms provided.
  • Company cell phone, dependent on position.
  • Tuition reimbursement.
  • Career and personal development resources and training.
  • Gym membership reimbursement.
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