Lead DSO Dental Billing Success Consultant

eAssist•American Fork, UT

14h•Remote

About The Position

The Lead DSO Success Consultant (LSC) leads revenue-cycle performance for assigned DSO and multi-site dental clients. This role combines hands-on dental billing expertise with team leadership, client communication, quality oversight, and financial accountability. The LSC is responsible for keeping accounts financially healthy, identifying risks early, supporting team performance, and building strong client relationships.

Requirements

Dental billing experience required.
2+ years of dental billing experience, including claims, insurance billing, A/R, posting, denials, and revenue-cycle workflows.
Strong leadership, problem-solving, organization, and client communication skills.
Ability to analyze account performance and proactively identify financial risks.
Comfortable learning multiple Practice Management Software systems.
Full daytime availability and ability to meet eAssist IT requirements.

Nice To Haves

Experience with DSO or multi-site dental practices is preferred.
Denti-Cal experience is a plus.

Responsibilities

Lead daily revenue-cycle workflow and priorities for assigned accounts.
Monitor claims, posting, denials, rejections, A/R aging, EFTs, underpayments, and collections.
Review KPIs, identify financial risks and trends, and partner with leadership on corrective action.
Conduct quality audits and ensure billing, posting, reconciliation, and reporting remain accurate and current.
Lead client calls and provide clear updates on performance, priorities, and action plans.
Coach and support team members while serving as the first point of escalation.
Ensure weekly and month-end deliverables, reporting, reconciliation, and invoicing are completed accurately and on time.
Maintain HIPAA/PHI compliance and accurate documentation.