Dental Billing Manager

Children's Happy Teeth & Happy Braces•La Mirada, CA

About The Position

Children’s Happy Teeth & Happy Braces is seeking an experienced, detail-oriented Dental Billing Manager to oversee collections and billing operations. The role is responsible for ensuring accuracy, compliance, efficiency, and strong financial performance while leading the billing team, optimizing workflows, and driving process development and continuous improvement across the revenue cycle. The manager will also identify and implement AI tools, automation, and technology integrations to improve billing accuracy, productivity, reporting, and team efficiency. The position requires advanced knowledge of dental billing, including Medi-Cal, HMO, PEDO, and ORTHO, and cross-functional collaboration to support teams and patients. The role is located in La Mirada and is full-time.

Requirements

  • At least 5 years of billing experience in a mid-size DSO.
  • Hands-on experience with Medi-Cal Dental billing and PEDO and ORTHO claims; mandatory.
  • Strong knowledge of dental insurance billing, coding, and claims processing.
  • Experience managing a team of 5 or more.
  • Proficiency in billing software and Microsoft Office, including Excel, Word, and Outlook.
  • Exceptional attention to detail and accuracy in financial record management.
  • Strong analytical and problem-solving abilities.
  • Excellent interpersonal and communication skills, including the ability to explain billing processes clearly to patients and families.
  • Proven ability to lead, support, and develop a team.
  • Ability to work collaboratively with administrative and clinical teams.

Responsibilities

  • Oversee the billing process, including insurance verification, claim submission, follow-ups, and payment posting.
  • Ensure compliance with insurance guidelines, billing regulations, and company policies.
  • Monitor accounts receivable and implement strategies to improve collections and reduce aging.
  • Train, mentor, and manage billing team members, fostering a collaborative and high-performing environment.
  • Communicate with patients and families about billing inquiries and explain financial responsibilities clearly and professionally.
  • Collaborate with clinical teams to ensure accurate coding, documentation, and claim submission.
  • Review and resolve complex billing issues, denials, and discrepancies.
  • Generate and analyze billing reports to support leadership decision-making.
  • Develop efficient workflows using automation and AI tools.

Benefits

  • Competitive salary
  • Health benefits
  • Paid time off and holidays
  • Opportunities for career growth within a rapidly expanding organization
  • Supportive, mission-driven environment focused on helping children achieve healthy, happy smiles
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