Lead Donor Center Technician

Grifols • Clarksville, TN

5d • Onsite

About The Position

The Lead Donor Center Technician conducts donor screening and assesses donor suitability before plasma donation. The role involves operating plasmapheresis equipment through set-up, monitoring, and disconnect procedures, maintaining donor records and confidentiality, and communicating donor medical information to Medical Staff. The technician also supports donor satisfaction, center cleanliness and sanitation, supply readiness, and efficient center operations while complying with applicable regulations and company procedures.

Work takes place in a plasma center and may involve exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F in a plasma freezer. Required personal protective equipment includes protective eyewear, garments, gloves, and cold gear. The position involves standing or sitting for an entire shift and other physical activities and sensory demands described in the occupational requirements.

Requirements

• High school diploma or GED.
• Obtain required state licensures or certifications where applicable.
• Typically requires 2 years of related experience.
• Ability to comprehend and follow instructions and understand information presented verbally.
• Ability to perform tasks under oral or written instructions.
• Ability to perform a wide range of complex tasks amid variable demands and changing conditions.
• Ability to communicate sensitive information to diverse groups.
• Ability to sit or stand for an entire shift; bend and twist the neck and waist for 1–2 hours per day; and frequently move both hands and fingers for fast, precise movements and object manipulation.
• Ability to move feet frequently and, infrequently, squat, crouch, or sit on heels.
• Ability to lift 15 pounds routinely, with a maximum lift of 50 pounds, and reach below shoulder height.
• Essential hearing acuity; color perception/discrimination; and near and far vision correctable to 20/30 in one eye and 20/100 in the other eye.
• Ability to work with required personal protective equipment and potential exposure to biological fluids, infectious organisms, laboratory equipment, and extreme cold.

Responsibilities

• Conduct pre-donation medical screening according to established guidelines.
• Determine hematocrit (HCT) and protein using a finger stick, hematastat, and refractometer.
• Promote customer satisfaction through responsive interaction with donors.
• Assess donor suitability and perform set-up, monitoring, and disconnect procedures for plasmapheresis machines and donors.
• Provide appropriate feedback to ineligible donor candidates.
• Ensure donor screening information is complete and accurate before donation, and maintain donor confidentiality.
• Communicate donor medical information to Medical Staff.
• Establish and maintain organized donor files and accurate, thorough records.
• Help maintain a clean, organized, efficient work area and ensure necessary supplies are available.
• Dispose of contaminated disposable equipment.
• Build rapport with donors to support satisfaction and long-term donation.
• Perform general administrative duties, including greeting donors, answering phones, and assisting center management as needed.
• Maintain familiarity with and comply with applicable state and federal regulations, FDA-approved standard operating procedures, OSHA, CLIA, cGMP, and internal company procedures.
• Sanitize and clean equipment and work areas between donors.
• Cross-train and work in other areas to support efficient center operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED