Lead, Distribution Center

ZEISS Group•Hebron, KY

About The Position

Under general supervision, the Distribution Center Lead supports Distribution Center leadership by prioritizing end-to-end warehouse processes, including inbound operations, order management, and outbound shipments. The Lead communicates performance goals and standards to team members, shares performance opportunities, deficiencies, and ideas with the manager, interacts with carriers, handles incoming freight, and supports order management and shipping. The role primarily works in one or more areas: inbound, order control, receiving, inventory, shipping, and training. The Lead manages daily inbound and outbound workflow for Lens Care orders, analyzes department output and shipment timing, maintains and documents process records, reports errors and deviations, transfers information between shifts, and supports operational improvement. The role also ensures equipment is maintained to ZEISS standards and helps maintain a clean, safe working environment in accordance with 6S and safety standards.

Requirements

High school diploma or equivalent.
Forklift WMS experience required; forklift, HighJump, and SAP experience preferred.
One to two years of relevant experience required; three years preferred.
Ability to motivate others through strong, effective leadership.
Effective communication and interpersonal skills.
Energy and enthusiasm for production and problem solving.
Strong initiative and follow-up skills.
Time management skills and ability to multitask.
Ability to lift up to 50 pounds, stand and walk for prolonged periods, climb, reach, crouch, operate a forklift and pallet jack, and perform repetitive movements with the upper and lower extremities.
Manual dexterity, basic math skills, and good vision.
Two to four years of experience in cycle counting, customer service, shipping, data entry, POD/tracer, receiving, order administration/control, picking, restocking, and quality control/checking.
Proficiency with spreadsheets and word-processing programs.
Experience with SAP software.
Ability to work effectively under deadlines and varied job pressure.

Nice To Haves

Three years of relevant experience preferred.
Forklift, HighJump, and SAP experience preferred.

Responsibilities

Manage daily workflow of inbound and outbound activities on Lens Care orders.
Use High Jump, SAP, and related systems to support distribution center operations.
Complete end-of-day VTS Sales reports.
Participate in LEAN activities and ongoing operational improvement in the VTS area.
Use resources, including personnel, efficiently.
Analyze Lens Care department output using Microsoft Excel and other tools.
Manage timing of inbound deliveries and shipments on VTS products.
Maintain appropriate records related to SOPs.
Report stocking errors, mispicks, and missed shipments.
Transfer information comprehensively between shifts.
Enforce SOPs and document process or personnel deviations as needed.
Manage orders for same-day shipment and shipment timing.
Ensure equipment is maintained according to ZEISS standards and document and report deviations.
Maintain a clean and safe working environment in compliance with 6S.
Follow safety standards and report safety concerns to leadership.
Support warehouse activities in one or more areas, including inbound, order control, receiving, inventory, shipping, and training.
Interact with carriers, handle incoming freight, and support order management and shipping.
Communicate performance goals and standards to team members and relay performance opportunities, deficiencies, and ideas to the manager.