Lead Director, Rules Strategy & Transformation

CVS Health•Plantation, FL

1d•$100,000 - $231,540

About The Position

The Lead Director, Rules Strategy & Transformation will lead the future-state strategy for Commercial business product rule writing, defining how the organization modernizes the Rules function through AI, process redesign, and stronger product data governance. This leader will drive a shift from primarily operational rule execution to a more strategic, scalable, and insight-driven model that improves efficiency, quality, compliance, and business agility. As a key member of the Product Data and Applications leadership team, this role will help shape the broader team’s priorities and represent the organization on cross-functional initiatives requiring strategic thinking, innovation, and enterprise influence.

Requirements

7-10 years demonstrated success leading strategic transformation, process redesign, or operating model evolution.
Experience identifying and advancing AI, automation, or digital innovation opportunities in a business setting.
A thought leader who can translate innovation into practical business value
Strong executive presence with the ability to influence leaders and cross-functional partners at multiple levels in a highly matrixed environment
Proven capability managing teams through change
Strong executive communication skills, including the ability to distill complex ideas into clear narratives, presentations, and leadership updates.

Nice To Haves

Experience with Aetna Quoting Center (AQC) and Configure Price Quote (CPQ) applications.
PMP Certification
Knowledge of medical and pharmacy benefits
Attention to detail

Responsibilities

Set the vision and strategic roadmap for the future of rule writing, aligning people, process, data, and technology to create a more scalable and intelligent operating model.
Lead the transformation of the Rules function from transactional execution to a more strategic, insight-driven capability without sacrificing governance, control, or business confidence.
As a key member of the leadership team, help shape broader organizational strategy, priorities, and transformation efforts.
Represent the broader organization on multi-functional initiatives that require creative problem solving, strategic thinking, and strong enterprise partnership.
Act as a connector across business, operational, and technical teams to drive clarity, remove friction, and accelerate progress.
Provide leadership, direction, and development for the Rules function as it evolves to meet future business needs.
Build organizational capability in strategic thinking, process improvement, AI adoption, and modern rule-management practices.
Lead change management, creating clarity around roles, priorities, and required capabilities for the future-state team.
Foster a culture of innovation, accountability, partnership, and continuous improvement.