Director, Procurement Strategy and Transformation

CIBC•Toronto, ON

7d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. As a seasoned leader in Procurement, third-party management, and enterprise transformation, you will support the modernization of third-party technology, processes, and operating practices to support CIBC’s business goals. As the Director, Procurement Strategy and Transformation, you will provide leadership across SaaS platform enablement for future state, process transformation, business consulting, information architecture, and project delivery. Your mandate includes strengthening how third-party processes are enabled through technology, improving user experience, driving adoption, and ensuring scalable, controlled, and efficient ways of working across the enterprise. You will develop and sustain relationships across CIBC, influence stakeholders, and provide sophisticated analysis and recommendations to executives and business leaders. Team building and enablement are key responsibilities, as your team is expected to grow over the next few years. You will be central to transforming third-party management through technology, data, workflow automation, and process discipline. This includes scaling advanced SaaS capabilities, integrating platforms with enterprise systems, improving intake and orchestration processes, and ensuring operational excellence, compliance, and risk management. If you are passionate about enabling better third-party outcomes through modern technology and streamlined processes, this role is built for you. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

10–15+ years in SaaS platform administration, Procurement technology, or enterprise IT in global organizations.
Demonstrated success in leading platform operations, digital transformation, and technology adoption in highly regulated environments.
Bold and accountable leader with strong people management skills.
Experience developing and implementing strategic team goals, coaching employees, and driving successful team performance.
Ability to work effectively with a wide range of stakeholders, both internally and externally, to drive transformational change initiatives.
Innovative and conceptual thinker with advanced analytical interpretation, problem solving abilities, and a strong ability to develop compelling vision to support strategic objectives.
Driven by collective success and understanding the power of an inclusive team that brings a shared vision to life.
Values matter to you. Bring your real self to work and live CIBC values—trust, teamwork, and accountability.
Deep understanding of SaaS, cloud, workflow, intake, orchestration, and source-to-pay technologies that enable third-party management.
Experience integrating procurement and third-party platforms with enterprise systems such as ERP, risk, finance, legal, and data platforms.
Strong knowledge of platform security, data privacy, access management, APIs, reporting, and controls.
Deep familiarity with market-leading S2P, procurement, and third-party management applications such as Coupa, Zip, Ariba, and related workflow tools.
Skilled in driving platform adoption, process redesign, migrations, upgrades, vendor engagement, and change management.
Strong skills in defining SLAs, KPIs, controls, root cause analysis, user provisioning, and access management.
Experience developing training, communications, and enablement materials for end users and administrators.

Nice To Haves

Agile Thinking
Domain Knowledge
General Data Protection Regulation (GDPR)
Process Design
Python (Programming Language)
Technical Writing

Responsibilities

Support the modernization of third-party technology, processes, and operating practices to support CIBC’s business goals.
Provide leadership across SaaS platform enablement for future state, process transformation, business consulting, information architecture, and project delivery.
Strengthen how third-party processes are enabled through technology, improve user experience, drive adoption, and ensure scalable, controlled, and efficient ways of working across the enterprise.
Develop and sustain relationships across CIBC, influence stakeholders, and provide sophisticated analysis and recommendations to executives and business leaders.
Lead transformation initiatives that align third-party technology, processes, and controls with enterprise business goals.
Drive platform adoption, process redesign, migrations, upgrades, vendor engagement, and change management.
Forecast, manage, and optimize technology investments while improving business outcomes.
Design, optimize, and support efficient third-party processes across intake, workflow, approvals, onboarding, monitoring, issue resolution, and reporting.
Define SLAs, KPIs, controls, root cause analysis, user provisioning, and access management.
Translate process pain points into scalable technology and operating model improvements.
Translate complex technology and process concepts for business, risk, compliance, procurement, and technology audiences.
Partner across IT, security, compliance, risk, legal, finance, and business teams to ensure third-party processes and platforms are aligned, practical, and adopted.
Develop training, communications, and enablement materials for end users and administrators.
Stay current with SaaS, automation, AI, data, procurement, S2P, and third-party management trends.
Identify opportunities to streamline processes, reduce friction, strengthen controls, improve reporting, and increase the value delivered through third-party technology and enablement.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development