Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

Hope Network Careers•Grand Rapids, MI

About The Position

As a Lead Direct Support Professional (Lead DSP), you will provide leadership, guidance, and direct support to individuals served while assisting with daily program operations. The role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. You will also assist with training, scheduling, compliance, on-call responsibilities, and administrative support to help ensure high-quality services and a positive team environment. The position is available for 1st and 2nd shifts in Grand Rapids, Michigan.

Requirements

High school diploma or equivalent.
Two years of leadership experience in a healthcare-related setting.
Valid driver’s license.
Ability to lift 50 lbs.
Ability to pass background checks and fingerprinting.
Ability to obtain CPR/First Aid certification.
Compassionate, dependable, and team-oriented.
Strong communication skills and ability to build trust.
Adaptable, patient, and resilient.
Person-centered mindset and respect for individual differences.

Responsibilities

Assist individuals with activities of daily living, personal care, and medications.
Support community outings, transportation, and activities.
Build positive relationships and encourage independence.
Help maintain a safe, structured, and supportive environment.
Mentor, train, and orient new staff.
Provide leadership, direction, and support to staff.
Assist with scheduling, compliance, on-call responsibilities, and administrative support.