About The Position

As a Direct Support Professional (DSP) at Hope Network, you’ll provide compassionate, person-centered support to help individuals build independence, achieve personal goals, and thrive in their communities. Support includes daily living activities, community involvement, health and wellness, and meaningful skill development. The role focuses on helping individuals build independence and involves working as part of a team committed to providing consistent, encouraging support. The position is at Neo Birdsong in Grand Rapids, Michigan, on the third shift for 24 hours.

Requirements

  • Compassionate, dependable, and team-oriented.
  • Strong communication skills and ability to build trust.
  • Adaptable, patient, and resilient.
  • Person-centered mindset and respect for individual differences.
  • Ability to lift 50 lbs.
  • Ability to pass background checks and fingerprinting.
  • Ability to obtain CPR/First Aid certification.

Nice To Haves

  • High school diploma or equivalent.
  • Valid driver’s license.

Responsibilities

  • Assist with activities of daily living (ADLs), personal care, and medications.
  • Support community outings, transportation, and activities.
  • Build positive relationships and encourage independence.
  • Help maintain a safe, structured, and supportive environment.

Benefits

  • Competitive pay.
  • Medical, dental, and vision insurance (may vary based on job status).
  • Virtual Concierge Medical Services.
  • 403(b) retirement plan with company match up to 3%.
  • Generous paid time off (PTO).
  • Paid training and career growth opportunities.
  • Tuition reimbursement and scholarship opportunities.
  • Employee Assistance Program (mental health and support).
  • Company-paid life insurance.
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