Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

Hope Network • Kentwood, MI

3d • Onsite

About The Position

The Lead Direct Support Professional provides leadership, guidance, and direct support to individuals served while assisting with daily program operations. The role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. The Lead DSP also helps with training, scheduling, compliance, on-call responsibilities, and administrative support to promote high-quality services and a positive team environment.

Requirements

• High school diploma or equivalent.
• Two years of leadership experience in a healthcare-related setting.
• Valid driver’s license.
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprinting.
• Ability to obtain CPR/First Aid certification.
• Compassionate, dependable, and team-oriented.
• Strong communication skills and ability to build trust.
• Adaptable, patient, and resilient.
• Person-centered mindset with respect for individual differences.

Responsibilities

• Assist with activities of daily living, personal care, and medications.
• Support community outings, transportation, and activities.
• Build positive relationships and encourage independence.
• Help maintain a safe, structured, and supportive environment.
• Mentor, train, and orient new staff.
• Provide leadership, direction, and support to staff.
• Assist with training, scheduling, compliance, on-call responsibilities, and administrative support.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance (may vary based on job status).
• Virtual Concierge Medical Services.
• 403(b) retirement plan with company match up to 3%.
• Generous paid time off (PTO).
• Paid training and career growth opportunities.
• Tuition reimbursement and scholarship opportunities.
• Employee Assistance Program (mental health and support).
• Company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED