About The Position

The Lead Direct Support Professional (Residential Coordinator) assists the Program Director in coordinating services for individuals served, including finance, medical care, recreation, program services, family contact and involvement, education, and household management. The role helps maintain consistency in program implementation and individual care, and supports communication with staff and interdisciplinary team members, including those in day or residential programs. The position also performs direct support professional duties, providing hands-on assistance, encouragement, mentoring, and guidance to help ensure individuals' comfort, safety, and personal growth. Assistance with daily living may include mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.

Requirements

  • Be at least 18 years old.
  • Be person-centered, patient, and kind.
  • Be dependable, adaptable, and flexible.
  • Be observant and detail-oriented.
  • Serve as a positive role model and be able to work on a team.
  • Be committed to creating a respectful and collaborative environment.
  • Have computer skills for documentation.
  • Have a valid driver's license due to transporting persons served.
  • Pass a background clearance as part of onboarding/employment.
  • Have reading, writing, and communication skills to document care, follow support plans, and collaborate with internal and external team members.

Responsibilities

  • Assist the Program Director with coordinating services, including finance, medical care, recreation, program services, family contact and involvement, education, and household management.
  • Help maintain consistency in program implementation and individual care.
  • Communicate with staff and interdisciplinary team members, including day or residential program members.
  • Carry out direct support professional duties.
  • Provide hands-on assistance, encouragement, mentoring, and guidance.
  • Support individuals' comfort, safety, and personal growth.
  • Assist with daily living tasks such as mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.
  • Document care, follow support plans, and collaborate with internal and external team members.

Benefits

  • Medical, vision, and dental insurance for full-time employees
  • Supplemental insurance
  • Flexible spending and HSA accounts for full-time employees
  • Pet insurance
  • Life insurance for full-time employees
  • 401(k) plan with up to 3% employer match after one year of service
  • Paid time off for eligible employees
  • PTO donation
  • Growth and development opportunities
  • Employee referral program
  • Employee assistance program
  • Mileage reimbursement
  • National brand discounts
  • Tapcheck access to 50% of pay before payday
  • Paid training and orientation
  • $500 hiring bonus
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