Lead, Deli (FoH) (FT) Boise

BOISE CONSUMER COOPERATIVE INC • Boise, ID

7d • $18 - $18 • Onsite

About The Position

The Deli Lead for the Front of House guides a hardworking team in delivering great food and friendly, knowledgeable service. The role supports staff through training and coaching, maintains food safety, and keeps deli service and preparation areas clean, organized, attractive, and stocked. The lead plans daily workflow around staffing, product preparation, and customer demand, and works with kitchen and management teams to support smooth operations. This is a full-time, customer-facing role in a fast-paced deli environment.

Requirements

• Friendly, hands-on leadership approach that inspires teamwork and positivity.
• Excellent communication and coaching skills.
• Organizational and multitasking ability in a busy, customer-focused setting.
• Knowledge of food handling, preparation, and safety procedures.
• Proficiency in Microsoft Office Suite and Microsoft Teams.
• Dependability, a solution-oriented approach, and commitment to great service.
• High school diploma or equivalent.
• Valid Food Handler’s Card required.
• Proficiency in Microsoft Office Suite required.

Nice To Haves

• Previous food service or retail leadership experience is encouraged.
• Knife Safety knowledge.
• ServSafe certification.

Responsibilities

• Lead deli associates in providing fast, friendly, and knowledgeable service.
• Plan daily workflow to balance staffing, product preparation, and customer demand.
• Train and coach staff in product knowledge, portioning, and service techniques.
• Maintain clean, organized, and well-stocked service cases and preparation areas.
• Monitor and uphold food safety and sanitation standards.
• Communicate team priorities and updates through Microsoft Teams and email.
• Support ordering and inventory by monitoring stock levels and communicating needs.
• Provide feedback and resolve customer concerns professionally and promptly.
• Collaborate with kitchen and management teams to ensure smooth operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED