Lead Dairy Frozen Clerk

Coborn's, Inc.•Tioga, ND

About The Position

The Lead Dairy Frozen Clerk oversees the Frozen and Dairy Departments when the Department Manager is absent. The role supports remarkable merchandising standards, keeps the department stocked, and maintains freshness by rotating out-of-date merchandise. The position also trains new employees, answers guest phone calls professionally, and takes special orders. The Frozen/Dairy Department Lead helps ensure continuous delivery of exceptional guest service by engaging guests, suggestive selling, maintaining superior product quality and freshness, creating a fun and friendly atmosphere, and building appealing product displays. The role also requires understanding and following health, safety, and sanitation regulations.

Responsibilities

  • Oversee the Frozen and Dairy Departments in the Department Manager’s absence.
  • Assist with executing merchandising standards and keep the department stocked.
  • Control freshness by rotating out-of-date merchandise.
  • Train new employees.
  • Answer guest phone calls professionally and take special orders.
  • Deliver exceptional guest service and actively engage guests shopping in the departments.
  • Suggestively sell products.
  • Ensure the quality and freshness of products.
  • Create a fun and friendly atmosphere and appealing product displays.
  • Understand and follow health, safety, and sanitation regulations.

Benefits

  • 10% employee discount on grocery items, with additional franchise-specific discounts at company-owned locations.
  • DailyPay access to pay before payday.
  • Paid time off (PTO)/vacation.
  • Paid floating holidays and time-and-a-half pay for hours worked on a company-recognized holiday.
  • Sunday premium pay of an extra $1 per hour for hours worked on Sundays, with some exclusions.
  • Paid military leave.
  • Employee recognition programs with monetary rewards, including in-store vouchers, years of service recognition, and employee of the month.
  • Employee health and wellness programs, challenges, and resources.
  • Employee Assistance Program with unlimited phone access to legal, financial, and work-life services, and up to five free in-person counseling sessions per situation or issue per year.
  • Access to a national discount marketplace for travel, electronics, auto and home insurance, entertainment, and more.
  • Career growth and development tools, resources, and opportunities.
  • 401(k) plan with a match of up to 20% of the first 5% contributed.
  • Participation in the Employee Stock Ownership Program (ESOP).
  • Education benefits, including tuition discounts and scholarship programs.
  • Additional voluntary benefits, such as vision, accident, and critical illness insurance.
  • For eligible full-time employees: medical and dental insurance, Health Savings Account, Flexible Spending Account, tuition reimbursement, adoption reimbursement, paid family caregiver leave, company-sponsored term life insurance, accidental death and dismemberment insurance, and short- and long-term disability insurance.
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