Lead Dairy Frozen Clerk

Coborn's, Inc.•Minot, ND

About The Position

The Lead Dairy Frozen Clerk oversees the Frozen and Dairy Departments when the Department Manager is absent. The role supports the execution of merchandising standards, keeps the department stocked, and controls freshness by rotating out-of-date merchandise. The Lead provides training to new employees, answers guest phone calls professionally, and takes special orders. The role is responsible for delivering exceptional guest service, engaging guests in the departments, suggestive selling, and ensuring the quality and freshness of products. The Lead helps create a fun and friendly atmosphere and appealing product displays, and follows applicable health, safety, and sanitation regulations.

Responsibilities

Oversee the Frozen and Dairy Departments in the Department Manager’s absence.
Assist with executing merchandising standards and keep the department stocked.
Control freshness by rotating out-of-date merchandise.
Train new employees.
Answer guest phone calls professionally and take special orders.
Deliver exceptional guest service and actively engage guests shopping in the departments.
Use suggestive selling.
Ensure superior quality and freshness of products.
Help create a fun and friendly atmosphere and appealing product displays.
Understand and follow health, safety, and sanitation regulations.

Benefits

10% employee discount on grocery items, with additional franchise-specific discounts at company-owned locations.
DailyPay access to pay before payday.
Paid time off (PTO/Vacation).
Paid floating holidays and time-and-a-half pay for hours worked on company-recognized holidays.
Sunday premium pay of an extra $1 per hour for hours worked on Sundays, subject to exclusions.
Paid military leave.
Employee recognition programs with monetary rewards, including in-store vouchers and recognition for years of service and employee of the month.
Employee health and wellness programs, challenges, and resources.
Employee Assistance Program, including unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per situation or issue per year.
Access to a national discount marketplace for travel, electronics, insurance, entertainment, and more.
Career growth and development tools, resources, and opportunities.
401(k) plan with a match of up to 20% of the first 5% contributed.
Participation in the company-sponsored Employee Stock Ownership Program (ESOP).
Education benefits, including tuition discounts and scholarship programs.
Voluntary benefits such as vision, accident, and critical illness insurance.
For eligible full-time employees: medical and dental insurance, Health Savings Account, Flexible Spending Account, tuition reimbursement, adoption reimbursement, paid family caregiver leave, company-sponsored term life insurance, accidental death and dismemberment insurance, and short- and long-term disability insurance.