Lead Customer Service Representative

Circle K • Lexington, SC

5d • Onsite

About The Position

As a Lead Customer Service Representative, you will provide fast, friendly customer service in a fast-paced retail store. You will greet customers, operate the register, make purchase suggestions, and sometimes work with the food program. You will regularly lead shifts, gaining entry-level management experience while helping maintain store appearance and standards throughout the store, both inside and outside. Regular and predictable onsite attendance is required. You will work with a team to complete daily tasks and serve customers.

Requirements

• Ability to provide excellent customer care and communicate in a friendly manner.
• Ability to work at a quick pace while remaining engaged and having fun.
• Ability to work as part of a team to accomplish daily goals.
• Ability to solve problems, think quickly, and offer suggestions.
• Ability to lead a team and provide entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push or pull with the arms with up to 20 pounds of force.
• Bend at the waist, with some twisting, for up to one hour per shift.
• Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination; may need to climb a ladder to store or retrieve materials or place or remove signs.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn.

Responsibilities

• Greet customers and provide fast, friendly service.
• Operate the register and cashier.
• Make purchase suggestions and sell products to customers.
• Sometimes work with the food program.
• Lead shifts on a regular basis and provide entry-level supervision to employees.
• Work in different areas of the store, inside and outside, to maintain store appearance and standards.
• Work collaboratively with the team to accomplish daily tasks.
• Maintain regular and predictable onsite attendance.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.
• Fast career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed