Lead Customer Service Representative

Circle K Stores • Lake Wales, FL

1d • Onsite

About The Position

As a Lead Customer Service Representative, you will provide fast and friendly customer service while performing a variety of tasks throughout the store, both inside and outside. You will greet customers, operate the register, cashier, make purchase suggestions, and may work with the food program. The role also provides entry-level management experience by leading shifts on a regular basis. You will help maintain high standards for store appearance and work with a team to complete daily tasks. Regular and predictable onsite attendance is required.

Requirements

• Ability to provide excellent customer care and communicate in a friendly manner.
• Ability to work at a quick pace while contributing to a team and accomplishing daily goals.
• Ability to think quickly, offer suggestions, and come up with ideas to solve problems.
• Ability to lead a team of employees and provide entry-level supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push or pull with the arms using up to 20 pounds of force.
• Bend at the waist with some twisting for up to one hour per shift.
• Grasp, reach, and manipulate objects with hands; handwork requires eye-hand coordination and may involve climbing a ladder.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn and have fun.

Responsibilities

• Greet customers and provide fast, friendly service.
• Operate the register, cashier, and make purchase suggestions.
• Sometimes work with the store's food program.
• Lead shifts on a regular basis and provide entry-level supervision to employees.
• Work throughout the store, inside and out, to maintain standards for store appearance.
• Complete daily tasks as part of an energetic team.
• Maintain regular and predictable onsite attendance.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Fast career opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed