Lead Customer Service Representative

Circle K Stores•Wenatchee, WA

1d•Onsite

About The Position

Circle K is hiring a Lead Customer Service Representative to provide friendly, efficient service in a fast-paced retail environment. The role includes greeting customers, operating the register, making purchase suggestions, and sometimes working with the food program. The representative works throughout the store, inside and outside, to maintain store appearance and serve customers. The position also provides entry-level management experience by leading shifts regularly and supervising employees. Regular and predictable onsite attendance is required. The job is located at Store 2706047, 1405 N Wenatchee Ave, Wenatchee, Washington 98801, and offers flexible availability across days, evenings, overnights, and weekends.

Requirements

Ability to sell products to customers and provide excellent customer care.
Strong communication skills and ability to engage in friendly conversation.
Ability to work at a quick pace while maintaining a positive attitude.
Ability to work as part of a team to accomplish daily goals.
Ability to solve problems, think quickly, and offer suggestions.
Ability to lead a team and provide entry-level employee supervision.
Ability to stand and/or walk for up to 8 hours.
Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
Ability to push or pull with the arms using up to 20 pounds of force.
Ability to bend at the waist with some twisting for up to one hour per shift.
Ability to grasp, reach, and manipulate objects by hand, with eye-hand coordination; may need to climb a ladder to store or retrieve materials or place or remove signs.

Nice To Haves

Retail and customer service experience.
Entry-level management experience.
Sales associate or cashiering experience.
High school diploma or equivalent.
Motivation to advance in a career.
Willingness to learn and have fun.

Responsibilities

Greet customers and provide fast, friendly service.
Operate the register and cashier.
Make purchase suggestions and sometimes work with the food program.
Work in different areas inside and outside the store to maintain store appearance and standards.
Lead shifts regularly and provide entry-level supervision of employees.
Maintain regular and predictable onsite attendance.
Work with the team to accomplish daily store tasks.