Lead Customer Service Associate

Par Mar Stores•Ronceverte, WV

About The Position

As a Lead Customer Service Associate, you will assist the Store Management Team to help ensure every shift operates smoothly. You will also assist with local store marketing to help achieve sales and profit goals, and support team members through performance and training initiatives. The role provides leadership to the store and its employees and supports successful store operations and efficient sales and profit growth.

Requirements

  • Preferably at least one year of retail experience; individuals should be interested in succeeding and growing with the company.
  • Strong people-oriented leadership skills.
  • Excellent communication skills.
  • Customer service skills.
  • Valid state driver’s license and an insured vehicle.
  • Prior knowledge of food handling and safety guidelines.
  • Ensure compliance with all company policies and procedures.
  • High school diploma or equivalent preferred.
  • Previous retail management experience preferred.
  • Ability to traverse all parts of the store quickly.
  • Ability to stand for prolonged periods on a hard-surfaced floor.
  • Ability to lift, push, and pull up to 40 pounds at a time.

Nice To Haves

  • At least one year of retail experience.
  • High school diploma or equivalent.
  • Previous retail management experience.

Responsibilities

  • Assist the Store Management Team with all facets of successful Par Mar Stores operations.
  • Provide leadership to the store and its employees.
  • Support the Store Management Team in generating sales and profit growth efficiently and effectively.
  • Assist with local store marketing to help reach sales and profit goals.
  • Help team members through performance and training initiatives.

Benefits

  • Thorough training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Full-time benefits, including health, dental, and vision
  • 401(k) with company match
  • Company-paid life insurance
  • Paid time off
  • Weekly pay
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