Lead Customer Service Associate

Par Mar Stores • Amherst, OH

12h

About The Position

As a Lead Customer Service Associate, you will assist the Store Management Team to ensure every shift operates smoothly. You will also assist with local store marketing to help achieve sales and profit goals, and support team members through performance and training initiatives. The role provides leadership to the store and its employees while supporting successful store operations and efficient sales and profit growth.

Requirements

• Preferably at least one year of retail experience.
• Strong people-oriented leadership skills.
• Excellent communication skills.
• Customer service skills.
• Valid state driver’s license and an insured vehicle.
• Prior knowledge of food handling and safety guidelines.
• Ability to traverse all parts of the store quickly.
• Ability to stand for prolonged periods on a hard-surfaced floor.
• Ability to lift, push, and pull up to 40 pounds at a time.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous retail management experience preferred.

Responsibilities

• Assist the Store Management Team with all facets of successful store operations.
• Provide leadership to the store and its employees.
• Support the Store Management Team with generating sales and profit growth efficiently and effectively.
• Assist with local store marketing.
• Help team members through performance and training initiatives.
• Ensure compliance with all company policies and procedures.

Benefits

• Thorough training program.
• Opportunity for advancement.
• Pay increases.
• Flexible schedules.
• Annual review/evaluation.
• Employee referral bonus program.
• Full-time benefits, including health, dental, and vision.
• 401(k) with company match.
• Company-paid life insurance.
• Paid time off.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED