Lead Crew Coach: Thousand Trails (Rancho Oso)

Momentum WORK•Santa Maria, CA

4d•Onsite

About The Position

The Lead Crew Coach is responsible for the day-to-day operations of the Thousand Trails (Rancho Oso) Janitorial Crew under the supervision of the Group Supported Employment Manager. The role assists Crew Coaches and program participants with assigned work, including cleaning and maintaining grounds, cabins, bathrooms, and other areas as needed. The Lead Crew Coach also assists with meetings, represents persons served and the program, and works with management to support safe and efficient operations. The position leads by example, supports staff training and delegation, and instructs program participants in their contract duties while ensuring quality standards. It also involves accurate paperwork, basic first aid and crisis intervention as needed, incident reporting, maintaining equipment and supplies, coordinating with community partners, helping ensure worksite coverage, and safely transporting persons served to and from the worksite in a company vehicle. Other related duties may be assigned.

Requirements

High school diploma or equivalent.
At least one year of experience working with persons with developmental and/or other disabilities in individual or group settings is preferred.
Demonstrated ability to maintain confidentiality regarding persons served and related information.
Excellent verbal and written communication skills.
Ability to complete tasks with numerous interruptions.
Compassion and respect for persons with disabilities.
Patience and understanding when supporting people who may have intellectual, emotional, behavioral, or physical challenges.
May need to be available during disasters, in accordance with the disaster plan.
Reliable phone.
Valid California driver’s license, an acceptable driving record under Agency and insurance-carrier criteria, and at least three years as a valid driver.
Valid CPR/First Aid certification; training is included.
Ability to stand and sit for long periods, go up and down stairs, and walk for long periods.
Ability to push or pull wheelchairs when necessary.
Ability to speak, read, hear, and understand technical written materials.
Ability to frequently climb, stoop, twist, bend, and lift up to 50 pounds using proper body mechanics.
Full awareness of environmental stimuli.
Ability to implement Crisis Management, Safety, and ProAct techniques; training is included.

Nice To Haves

At least one year of experience working with persons with developmental and/or other disabilities in individual or group settings is preferred.

Responsibilities

Lead Crew Coaches and the work crew by example, modeling the ideal Crew Coach.
Assist with compliance with Agency policies and regulatory requirements.
Assist with on-the-job training for Crew Coaches and proper delegation of duties.
Oversee and instruct program participants in all aspects of the contract and ensure high-quality standards are met.
Assist persons served with necessary training and ensure they understand their job duties.
Ensure paperwork, including daily attendance sheets, time sheets, and ID notes, is submitted properly and accurately.
Provide basic first aid as needed; training will be provided.
Use crisis intervention techniques to calm participants and help prevent injury to themselves or others.
Ensure program leadership is promptly notified of reportable incidents.
Attend and assist with scheduled meetings and complete required in-person training.
Ensure equipment and supplies are accessible and in good, safe condition.
Work with program management and Thousand Trails staff to replace or secure tools and other items as needed.
Act as a liaison with community partners, including Thousand Trails staff, individual clients, and community members.
Assist program management in ensuring sufficient worksite coverage.
Safely operate a company vehicle to transport persons served to and from the designated worksite.
Perform other related duties as assigned.