Crew Coach-Thousand Trails (Rancho Oso)

Momentum WORK•Santa Maria, CA

About The Position

The Crew Coach supports the Thousand Trails (Rancho Oso) Janitorial Work Crew in completing daily duties, including cleaning and maintaining grounds, cabins, bathrooms, and other areas as needed. Under the direct supervision of the GSE Program Manager and with assistance from the Thousand Trails Lead Coach, the Crew Coach provides on-the-job training, instructs and supervises program participants, and helps ensure contract work meets high-quality standards. The role also includes participant support and safety, transportation to and from the worksite, incident reporting, and timely completion of case notes and other required paperwork. ADA accommodations are available.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience working with persons with developmental and/or other disabilities in individual and/or group settings is preferred.
  • Demonstrated ability to maintain confidentiality regarding persons served and related information.
  • Excellent verbal and written communication skills.
  • Ability to complete tasks with numerous interruptions.
  • Compassion and respect for persons with disabilities.
  • Patience and understanding when supporting people with intellectual, emotional, behavioral, or physical challenges.
  • May need to be available during disasters, per the disaster plan.
  • Must have a reliable phone.
  • Valid California Driver’s License and an acceptable driving record under Agency and insurance-carrier criteria.
  • At least three years of driving experience.
  • Valid CPR/First Aid certification; training is included.
  • Ability to stand and sit for long periods, go up and down stairs, and walk for long periods.
  • Ability to push or pull wheelchairs when necessary.
  • Ability to speak, read, hear, and understand technical written materials.
  • Ability to climb, stoop, twist, bend, and lift up to 50 pounds using proper body mechanics.
  • Full awareness of environmental stimuli.
  • Ability to implement Crisis Management, Safety, and ProAct techniques; training is included.

Responsibilities

  • Assist with on-the-job training for program participants.
  • Comply with Agency policies and regulatory requirements.
  • Supervise and instruct program participants in all aspects of the contract and ensure high-quality standards are met.
  • Provide necessary training to persons served and ensure participants understand their job duties.
  • Supervise crew members, including during breaks.
  • Provide basic first aid as needed; training will be provided.
  • Use crisis intervention techniques to calm participants and prevent danger of injury to themselves or others.
  • Promptly notify the program leadership team of reportable incidents.
  • Attend scheduled meetings and complete required in-person training.
  • Complete participant case notes and other required paperwork accurately and promptly.
  • Safely use a company vehicle to transport persons served to and from the designated worksite.
  • Perform other related duties as assigned.
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