Lead Coordinator

HOMESHIELD PEST CONTROL INCORPORATED • Anaheim, CA

5d • $17 - $18

About The Position

The Lead Coordinator plays a key role in supporting the sales department by managing incoming leads, ensuring accurate data entry, and facilitating smooth communication between prospects and the sales team. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast‑paced environment.

Requirements

• Strong communication skills (phone, email, and chat)
• High attention to detail and accuracy in data entry
• Ability to multitask and manage a high volume of leads
• Comfortable working in a fast‑paced, team‑oriented environment
• Strong organizational skills daily to manage complex schedules and ensure all project components align with deadlines.
• Effective communication skills are essential for facilitating collaboration among diverse teams and stakeholders, ensuring clarity and shared understanding.
• Proficiency in project management tools enables the Lead Coordinator to track progress, allocate resources efficiently, and generate insightful reports.
• Leadership and problem-solving skills are applied to anticipate challenges and implement solutions that keep projects on track.
• Familiarity with methodologies like Agile enhances the ability to adapt to changing priorities and drive continuous improvement.

Nice To Haves

• Prior experience in customer service, sales support, or administrative roles is a plus

Responsibilities

• Contact all incoming leads promptly and connect them with the appropriate sales representative
• Input and maintain accurate lead information in the CRM and internal systems
• Manage communication through chat, email, and phone to support lead flow and customer inquiries
• Assist the sales team with day‑to‑day administrative tasks and coordination needs
• Ensure leads are properly tracked, followed up on, and routed to the correct team members
• Provide a positive and professional first point of contact for potential customers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed