Scheduling Coordinator Lead

Trinity Health

1d•$21 - $27•Onsite

About The Position

The scheduling coordinator lead is responsible for the daily operations, service or function assigned. Additional duties based on needs of office. Coordinating referrals and follow up imaging for patients. Cross-train to assist with surgical scheduling as needed.

Requirements

Minimum of 2 years’ experience in a medical setting and/or relevant experience preferred
Effective written and verbal communication skills
Demonstrated attention to detail, organization & effective time management
Ability to work independently with little supervision
Solid judgment to escalate issues appropriately
Demonstrated leadership abilities including ability to develop and articulate vision, effective resource utilization, ability to mentor others, and conflict mediation skills.
Advanced knowledge of Microsoft Office, related computer programs & general office machines
Strong written and oral communication skills.
Strong interpersonal, motivational and conflict resolution skills.
Strong participatory management, team building and administrative skills.
Broad based knowledge of related regulatory compliance requirements.

Responsibilities

Coordinate referrals and follow up imaging for patients.
Lead and participate in projects that improve workflows, and improve collaboration with other departments
Provide reporting and data support for department initiatives
Maintain patient confidentiality and adhere to HIPAA regulations as appropriate.
Work cooperatively with all team members to ensure quality service at all times.
Communicate respectfully and effectively with providers, clinical staff, colleagues, managers and others
Perform mandatory in-service training.
Maintain a clean and safe work environment.
Maintains staff schedules in conjunction with the Practice Manager
In charge of orientation and training for front office staff
Huddles/team meetings as needed
Functions as a Super User, trained in all scheduling and referral functions
Understands and monitors work of team to ensure assigned work is completed accurately, effectively, and efficiently so as to ensure outstanding patient care.
Other duties as assigned to ensure smooth office operations to function effectively and efficiently.