Lead Contents Restoration Technician

Blue Kangaroo PACKOUTZ of San Antonio/Houston

6d • Onsite

About The Position

Blue Kangaroo PACKOUTZ is seeking team players who are looking to deliver an exceptional customer experience and advance their careers in a dynamic business environment. We are focused on utilizing industry best practices for the handling of personal and business assets that have been damaged. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage. This role plays a vital part in helping families and businesses recover from disasters. We offer comprehensive contents, furniture, art, and document restoration services, prioritizing quality workmanship and service to restore what matters most to our customers. We are committed to exceptional levels of compassion, care, and communication with our customers and partners. Our TX-based locations are expanding rapidly, and we have a growing and dynamic team.

Requirements

• Must be authorized to work in the United States
• Eligible to operate a motor vehicle per Blue Kangaroo Packoutz’s vehicle policy
• Must be able to identify Product (consumables), usage, and disposal requirements with training
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
• Ability to multitask in a fast-paced environment
• Comprehensive understanding of customer service principles and practices

Nice To Haves

• Bilingual Speakers (English & Spanish) strongly preferred
• Construction, restoration, or insurance industry experience preferred
• IICRC certifications preferred

Responsibilities

• Maintaining equipment used in daily tasks
• Lead a team of technicians to ensure they are following IICRC Standards
• Perform Dry and Wet mitigation/pre-cleaning using accepted BELFOR procedures
• Manipulate contents at the client site to allow for the remediation crew to perform required tasks
• Take exceptional care to package contents to prevent damage during transport
• Transport contents to cleaning facility for cleaning and storage
• Adhere to MSDS recognized standards
• Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
• Must have a caring spirit, commitment to exceptional customer service, principles, and practices

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Training & development
• Paid Training
• Flexible Scheduling
• Active Work Environment
• 401-K with Employer Match
• Access to Company Health Insurance Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed