Contents / Restoration Technician

Dry Force Corp • Bogart, GA

13h • Onsite

About The Position

At Serclean, we specialize in water mitigation and restoration services, providing expert solutions to help our clients recover quickly from unexpected property damage. We pride ourselves on fast response, organized processes, and dependable service. We are seeking dependable, detail-oriented individuals to join our Contents team and help keep our projects organized and moving efficiently. As a Contents / Restoration Technician, you will support restoration projects through contents handling, packing, inventory, moving, customer property protection, and job documentation. This role combines physical field work with technology-based documentation and coordination duties. You will work closely with field and office teams to keep projects organized, compliant, and on schedule. This position is primarily assigned to the Contents Department. Due to the dynamic nature of restoration operations, team members may be cross-trained and may assist other departments, including Water Mitigation, based on workload, staffing needs, training, and business demands, as determined by the company.

Requirements

• High school diploma or equivalent required
• Strong attention to detail and organizational skills
• Teachable and open to learning new processes
• Reliable, punctual, and comfortable working under direction

Nice To Haves

• Previous experience working in a CRM or job tracking system preferred
• Basic proficiency with Google Sheets, Google Docs, and Trello or similar tools
• Customer service or restoration industry experience preferred
• Valid driver’s license preferred

Responsibilities

• Maintain up-to-date and accurate job information within the company CRM
• Monitor active jobs and ensure documentation, notes, and photos are current
• Upload and organize job details, photos, and reports using CRM and Google Sheets
• Assist with on-site job tasks and support lead technicians as needed
• Document job progress using a phone or tablet
• Follow established workflows and company procedures to ensure consistency and accuracy
• Collaborate with field and office teams to support efficient project completion
• Pack, wrap, inventory, and label customer contents for transport and storage
• Move furniture, boxes, and household items safely and efficiently
• Assist with load-out and pack-back of contents at job sites
• Maintain cleanliness and organization of storage areas and contents warehouse
• Follow proper handling procedures to protect customer property
• Communicate professionally with teammates and customers
• Perform other duties as assigned to support restoration and contents operations
• Follow company policies to maintain safety, quality, and a professional image
• Drive a company vehicle to and from job sites while following all state traffic laws and company policies
• Assist with water mitigation activities, including removal of damaged materials and site drying procedures.
• Handle air movers, dehumidifiers, and HEPA air scrubbers to restore damaged property

Benefits

• Weekly compensation
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Commission opportunities
• Company vehicle when applicable
• Company cell phone
• Paid time off and holidays
• Life insurance
• Certification and training support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees