Temp to Perm - Lead Concierge

Planned Companies • New York, NY

1d • Onsite

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Lead Concierge to welcome tenants, guests, and vendors and help provide a positive experience at the property. The role includes front-desk and concierge services, personalized assistance for tenants, and support with building access, deliveries, and lobby operations.

The position is temp-to-perm and is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m. It is located in Midtown Manhattan, New York, and pays $22.00 per hour.

Requirements

• At least 3 years of customer service experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured manner, with the ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Build relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals, and help tenants access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All full-time and part-time employees may participate in the company 401(k), which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed