Lead Concessions Supervisor, Bridgestone Arena

Delaware North•Nashville, TN

3h•Onsite

About The Position

Delaware North Sportservice is hiring a full-time Lead Concessions Supervisor to join its team at Bridgestone Arena in Nashville, Tennessee. The supervisor leads team members in providing exceptional guest service at the arena, which Delaware North has served as the concessions and retail partner since 1996. The venue is home to the NHL's Nashville Predators and includes concession outlets and four clubs, one of which is an exclusive lounge with an all-inclusive food and beverage experience.

Requirements

Experience working in a restaurant is required.
Must be able to implement rules and direct employees.
Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment.

Nice To Haves

A minimum of 2 years of supervisory experience is preferred.

Responsibilities

Assign duties to scheduled team members and assist with training.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Manage labor and profit loss.
Ensure proper cash handling and tip record-keeping for the shift.
Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Benefits

Weekly pay.
Training and development opportunities.
Employee discounts.
Flexible work schedules.
Eligible team members may receive health, dental, and vision insurance.
Eligible team members may receive a 401(k) with company match.
Eligible team members may receive paid vacation days and holidays.
Eligible team members may receive paid parental bonding leave.
Eligible team members may receive an employee assistance program.
Eligible team members may receive tuition and/or professional certification reimbursement.