Lead Computer Operations Analyst

State Employees' Credit Union • Raleigh, NC

11d

About The Position

The Lead Computer Operations Analyst leads enterprise-wide scheduling strategy, oversees coordination between systems and application teams, and supports continuous improvement of batch operations. The role ensures operational consistency and high availability.

The position typically operates in a professional office environment or a hybrid/remote setup. It requires remaining seated or standing for extended periods while working on a computer, and communicating effectively in person, over the phone, and through collaboration tools.

State Employees' Credit Union reserves the right to fill this role at a higher or lower level based on business need.

Requirements

• High school diploma or equivalent.
• Seven years of experience in mainframe scheduling and operational liaison roles.
• Proficiency in JCL and enterprise job scheduling tools.
• Experience leading major cutover or batch redesign projects.

Nice To Haves

• Associate degree in IT, Computer Science, Information Systems, or a related field.
• Seven years of relevant experience.
• Knowledge of parallel testing, phased scheduling, and job control auditing.

Responsibilities

• Design enterprise-wide scheduling models and maintenance strategies.
• Lead collaboration between application development, system programming, and operations.
• Ensure job stream execution meets defined SLAs and address recurring job delays or anomalies.
• Drive continuous improvement through standardization, automation, and documentation enhancements.
• Participate in release planning and coordinate accurate job updates with application releases.
• Provide guidance and direction to scheduling analysts and operations staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED