Lead Commissary Support Clerk

Defense Commissary Agency•Scott AFB, IL

3d•Onsite

About The Position

The Lead Commissary Support Clerk serves as a working leader over at least three employees performing store-level account and price maintenance work and, as assigned, supply work. The incumbent also personally performs the work of the positions they lead. The role provides clerical support to commissary management and requires leading employees, explaining work methods and procedures, and interacting tactfully with employees, outside contacts, and commissary patrons. The position may involve shift work, irregular tours of duty, and weekend work. It is not eligible for telework or remote work.

Requirements

Be a U.S. citizen or national.
Meet the minimum age requirement; generally, applicants must be at least 18 years old, subject to stated exceptions.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
Meet identity and employment eligibility verification, suitability or fitness, and background investigation requirements, as applicable; new federal employees will be fingerprinted.
Obtain and maintain clearance eligibility based on the appropriate background investigation.
Meet the physical requirements: walk, stoop, bend, and carry or lift items without assistance weighing up to 25 pounds.
Have one year of specialized experience equivalent to at least the GS-5 grade level. Examples include overseeing lower-graded workers, providing on-the-job training, knowledge of grocery-store departments, and knowledge of operating a cash register.
For GS-6, have 52 weeks of federal service at or equivalent to GS-5, when applicable.
Current and former federal employees subject to time-in-grade rules must meet the applicable requirements and provide proof.
Current federal civilian employees must have completed at least 90 days of federal civilian service since selection for a nontemporary appointment through a competitive examination register or direct-hire authority, when applicable.
Demonstrate competencies including accountability, attention to detail, customer service, decision making, flexibility, integrity/honesty, interpersonal skills, learning, reading comprehension, reasoning, self-management, stress tolerance, and teamwork.
Provide a resume showing the work schedule and hours for each job listed; the announcement requires this information for the application to be considered complete.
Education cannot be used to qualify for this position.
Direct deposit of pay is required.
Complete the online onboarding process if selected.

Responsibilities

Perform account maintenance, computer operations, supply clerical duties, and other clerical support for the commissary management team.
Distribute and balance workload among employees to ensure timely completion of assigned work.
Monitor work status and progress and make day-to-day adjustments based on established priorities.
Instruct employees in specific tasks and job techniques, and provide on-the-job training to new employees.
Check work in progress, spot-check work that does not require regular review, and review completed work.
Amend or reject work that does not meet established standards.
Recommend changes to work methods to improve timeliness or quality.
Monitor working conditions and resolve simple, informal employee complaints.
Assist the supervisor in preparing work schedules.
Lead at least three employees and personally perform the work of the positions led.