Lead - Commercial Operations & Analytics
About The Position
The Commercial Strategy & Revenue Operations team at TheGuarantors focuses on solving high-priority commercial challenges to drive business growth. This team identifies opportunities, develops strategies, and collaborates across departments like Sales, Product, Risk, Marketing, Finance, and Operations to achieve measurable results. They are responsible for improving customer service, launching new initiatives, strengthening go-to-market strategies, and building scalable capabilities. Team members are expected to own initiatives from strategy through execution and demonstrate comfort with ambiguity, a drive for ownership, and a passion for solving complex business problems. As the Commercial Operations & Analytics Lead, you will build the operational foundation for the commercial organization, focusing on creating clear operating rhythms, trusted performance insights, scalable processes, and data-driven actions. This hybrid role, based in NYC, involves designing systems for planning, performance measurement, resource allocation, and commercial decision-making. You will collaborate cross-functionally with Sales, Data, Risk, Pricing, Product, Marketing, and Operations to enhance decision-making and commercial performance. Success will be measured by the quality of the operational foundation built and the business outcomes it drives.
Requirements
- Typically 5+ years of experience in Sales Operations, Revenue Operations, commercial analytics, business operations, or a related function in a high-growth environment.
- Strong analytical skills, with the ability to translate complex data into clear insights and actionable business recommendations.
- Experience building scalable commercial operating processes, performance management frameworks, and reporting capabilities.
- Advanced proficiency with SQL, business intelligence platforms such as Power BI, and/or CRMs is strongly preferred.
- Excellent communication and stakeholder management skills, with the ability to influence decisions across technical and non-technical audiences.
- A systems-oriented mindset, exceptional attention to detail, and a passion for building scalable organizations.
Nice To Haves
- Previous experience in management consulting or strategy is a plus.
Responsibilities
- Define and build the capabilities for Revenue Operations and strategic commercial enablement to support a high-performing commercial organization.
- Establish processes, performance standards, and management tools for effective commercial leadership.
- Partner with Sales leadership to identify and address sales process friction points, developing scalable solutions to improve seller effectiveness and commercial execution.
- Generate insights to guide commercial decisions, including performance priorities, resource allocation, account coverage, territory design, and growth investments.
- Lead improvements to systems and workflows supporting planning, pipeline management, execution, knowledge sharing, and accountability.
- Develop new sales enablement approaches that integrate guidance and insights into daily workflows.
- Manage high-impact analytical, operational, and enablement initiatives from problem definition through adoption and measurement.
Benefits
- Opportunities to make an impact within a fast growing company
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Flexible spending accounts (healthcare, dependent care, commuter)
- 401(k)
- Generous PTO and paid holidays
- In-office lunch Perk
- Flexible working hours
- Paid parental leave
- Company sponsored short and long term disability
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
