Lead CNA

Life Care Services • Bartlett, TN

7d

About The Position

Hearthwood Senior Living is seeking an experienced, dependable, and motivated Lead Certified Nursing Assistant to guide the caregiving team, support nursing staff, and provide high-quality care to residents. The Lead CNA serves as a trusted resource on the unit during their shift, helping daily operations run smoothly and fostering compassion, accountability, and teamwork.

The role combines leadership and hands-on resident care. The Lead CNA supports resident safety and continuity of care, coordinates and monitors daily assignments and care tasks, helps address resident and family concerns, and assists with admissions, transfers, and discharges. The Lead CNA also welcomes and mentors new CNAs, communicates with nursing leadership, and promotes respectful collaboration across the team.

Requirements

• Current, active Certified Nursing Assistant (CNA) certification in good standing, as required by state regulations.
• Previous CNA experience in senior living, skilled nursing, long-term care, or a similar healthcare setting.
• Strong communication, organization, and interpersonal skills.
• Compassionate, resident-centered approach to care and a genuine desire to serve older adults.
• Ability to guide, encourage, and support fellow team members.
• Sound judgment, reliability, flexibility, and ability to remain calm and effective in a fast-paced environment.
• Willingness to provide hands-on resident care and help meet unit needs when staffing challenges arise.
• Commitment to resident dignity, safety, privacy, and confidentiality.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Serve as the primary CNA resource on the unit during the shift, providing guidance, support, and hands-on assistance to team members.
• Provide direct resident care when needed, including during critical staffing shortages, to maintain resident safety and continuity of care.
• Assist with assigning CNA workloads and balancing resident assignments.
• Monitor completion of resident care tasks throughout the shift and help ensure residents’ needs are met.
• Address resident and family concerns empathetically and professionally, escalating issues to nursing leadership when appropriate.
• Assist with resident admissions, transfers, and discharges.
• Welcome new CNAs, assist with orientation, share best practices, and support team members in building confidence.
• Promote teamwork, respectful communication, accountability, and a positive work environment.
• Communicate important updates, identify care concerns, and collaborate with nursing leadership and the clinical team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED