About The Position

The Lead Clinical Quality and Patient Safety Healthcare Executive partners with Cerner and federal client patient safety teams to coordinate and implement a collaborative, proactive patient safety program. The role promotes a culture of safety and high reliability and develops, implements, improves, and evaluates patient safety systems. It supports continuous patient safety improvement and sustained adherence to patient safety program elements, standard work practices, regulatory requirements, and accreditation standards. The position supports VISN and local strategic and operational quality and safety programs for a federal client, with accountability for complex, multi-site clinical quality and patient safety programs. It works with clients to proactively mitigate and resolve risks, and leads cross-functional collaboration to analyze and manage adverse events, develop interventions, identify systemic issues, and communicate key learnings widely. The role builds long-term relationships with client executives and facilitates strategy, structure, management, and operational discussions to advance enterprise-wide safety and quality goals and risk-reduction strategies. Working with local Quality leadership and management teams, the executive identifies and prioritizes local quality and performance needs aligned with national standards, including integration into Federal EHR workflows and processes. The role recommends EHRM data, workflows, and reports to support local Quality Management plans. Travel may be required up to 80% as needed.

Requirements

  • Master’s degree or equivalent work experience; clinical licensure preferred.
  • At least 7 years of combined higher education and related work experience, including at least 2 years of licensed health care practice, clinical consulting, and/or clinical healthcare information technology (HCIT) work experience, and at least 8 years of higher education and/or additional work experience directly related to the duties of the job.
  • Master’s degree in Nursing, Pharmacy, or a relevant discipline, or equivalent work experience.
  • At least 5 years of project management or healthcare information technology (HCIT) consulting work experience.
  • Appropriate government security clearance card for the position.
  • U.S. citizenship, required due to the client contract.
  • Ability to travel up to 80% as needed.
  • Bachelor’s or advanced degree in a discipline relevant to the area of focus, plus 5 years of related work experience.
  • At least 8 years of combined related work experience and completed higher education, including at least 1 year of licensed health care practice, clinical consulting, and/or clinical HCIT work experience.
  • Degree in the relevant clinical discipline, such as Nursing, Pharmacy, Clinical Studies, Informatics, Health Care, or a related field.
  • Certification based on area of focus, as applicable: Registered Nurse, Licensed Doctor of Osteopathy (D.O.), Pharmacist, Certified Exercise Physiologist, or Certified Pharmacotherapy Specialist, with applicable state-board credentialing.
  • Willingness to work additional or irregular hours as needed and allowed by local regulations.

Nice To Haves

  • Certified Professional in Patient Safety (CPPS) and/or Certified Professional in Healthcare Quality.
  • Expertise facilitating and managing group processes focused on systems thinking and objectively assessing and modifying workflows to improve safety and quality.
  • Expertise in patient safety and quality improvement principles and practices.
  • Demonstrated critical-thinking, decision-making, problem-solving, and conflict-resolution skills.
  • Experience working for the federal government in any capacity.

Responsibilities

  • Support VISN and local strategic and operational quality and safety programs for the federal client.
  • Lead highly complex, multi-site clinical quality and patient safety programs.
  • Work with clients to develop proactive risk mitigation and resolution strategies.
  • Lead cross-functional adverse-event management, including analysis, interventions, identification of systemic issues, and broad communication of key learnings.
  • Build longitudinal relationships with key client executives and drive discussions about strategy, structure, management, and operations.
  • Help enterprise leadership and safety and quality teams implement organizational safety and quality goals, objectives, and risk-reduction strategies.
  • Engage stakeholders in the development and implementation of safety and quality initiatives.
  • Collaborate with local Quality leadership to identify and prioritize local quality and performance needs in alignment with national program standards.
  • Support integration of quality programs into Federal EHR workflows and processes.
  • Recommend EHRM data, workflows, and reports to support and operationalize local Quality Management plans.
  • Follow corporate and organizational security policies, safeguard corporate and client assets, and take appropriate action to prevent and report security compromises.

Benefits

  • Competitive benefits supporting employees with flexible medical, life insurance, and retirement options.
  • Volunteer programs that encourage employees to give back to their communities.
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