Lead Clinical Medical Assistant
About The Position
The Florida Atlantic University Medical Group is seeking a Lead Clinical Medical Assistant in Boca Raton, Florida. The position supports the Clinical Supervisor in overseeing daily clinical operations and serves as a key resource and leader for the Medical Assistant team. The Lead Clinical Medical Assistant models sound judgment and professionalism and supports a safe, efficient, patient-centered environment. The role helps ensure patient flow, consistent clinical standards, accurate documentation, and compliance with organizational policies and procedures. It provides day-to-day guidance, training, and support to clinical staff while maintaining a strong focus on patient care and service excellence.
Requirements
- High school diploma or equivalent.
- One year of appropriate experience.
- Current Medical Assistant certification or registration.
- Current BLS/CPR certification, or ability to obtain it within the required timeframe.
- Excellent communication, organizational, problem-solving, and interpersonal skills.
- Ability to prioritize multiple responsibilities and work effectively in a fast-paced clinical environment.
- Strong knowledge of clinical workflows, patient care procedures, infection control, and medical documentation.
Nice To Haves
- Completion of an accredited Medical Assistant program.
- Minimum of 2–3 years of clinical Medical Assistant experience.
- Previous leadership, mentoring, or lead experience.
Responsibilities
- Serve as a clinical resource and point of contact for Medical Assistants and clinical support staff.
- Assist the Clinical Supervisor with daily coordination of clinical operations and workflow.
- Monitor patient flow and help identify and resolve operational or clinical workflow issues.
- Provide guidance, coaching, and support to Medical Assistants to promote consistent performance and adherence to established standards.
- Assist with onboarding, orientation, training, and competency assessment of new clinical staff.
- Support implementation and maintenance of clinical policies, procedures, and best practices.
- Help ensure exam rooms, equipment, supplies, and clinical areas are properly maintained and prepared for patient care.
- Monitor compliance with infection prevention, safety, documentation, and regulatory requirements.
- Assist with staff scheduling, coverage, and workflow assignments as directed by the Clinical Supervisor.
- Perform and oversee appropriate clinical duties within the scope of practice of the Medical Assistant role.
- Promote accurate and timely documentation in the electronic medical record.
- Assist providers and clinical staff with patient care, procedures, and coordination of services.
- Identify performance, workflow, or patient-care concerns and communicate them promptly to the Clinical Supervisor.
- Participate in quality improvement initiatives, audits, and clinical process improvement projects.
- Promote a positive, professional, and collaborative work environment.
- Provide exceptional patient service and model appropriate communication and professionalism.
- Perform other duties and responsibilities as assigned by the Clinical Supervisor or leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
