About The Position

The Lead Client Solutions Executive drives revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and solutions that address customers’ strategic business priorities. This is a senior-level sales role involving large, complex sales with light supervision and responsibility for a higher-than-average sales quota or territory. The role requires advanced sales knowledge, effective communication, data analysis, and problem-solving. The executive may introduce new products, lead training, and mentor colleagues. Sales employees focus on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. Duties directly related to making sales include meeting customers at their sites; communicating about proposed solutions by phone, teleconference, email, and other channels; traveling to customer premises; providing technical sales expertise; advising customers on product suitability; preparing proposals, presentations, bids, pricing, strategic plans, and proposed solutions; researching solutions with external partners, including design and engineering; and researching customer businesses and industries to identify sales opportunities. The compensation description states that earnings at 100% of sales target typically range from $84,600 to $169,300 annually, with commissions capped at 500% of target and potential annual earnings of $325,000 or more for high achievers. The posting also lists a salary range of $105,400 to $158,000 plus commission. Individual starting salary may depend on geography, experience, expertise, and education or training.

Requirements

  • At least 8 years of related sales experience.
  • Relevant sales experience within the last two years.
  • Experience selling cloud, wired, and wireless connectivity products and services.
  • Experience selling wireless services and solutions.
  • Ability to understand and provide complex network solutions by collaborating with clients and internal resources.
  • Demonstrated success identifying, developing, and closing opportunities in large, complex accounts.
  • Strong business acumen.
  • Strategic and proactive thinking, understanding of current market and industry trends, and ability to build strong relationships.
  • Bachelor’s degree (BS/BA) desired.
  • Candidates with phone or retail store sales backgrounds are not sought.

Nice To Haves

  • Bachelor’s degree (BS/BA).

Responsibilities

  • Identify, build, and maintain long-term client relationships; understand client needs and use consultative skills to close sales and support satisfaction and loyalty.
  • Develop and implement sales strategies to generate new opportunities and expand or retain existing accounts, meeting or exceeding revenue targets.
  • Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge.
  • May develop and submit detailed responses to Requests for Proposals (RFPs), aligning them with client needs and company capabilities.
  • May help resolve customer disputes and account discrepancies, including billing, installation, and other customer issues.
  • Acquire new business and conduct customer visits in the field.
  • Meet with customers, communicate proposed solutions, and travel to customer premises for sales activities.
  • Provide technical sales expertise and advise customers on product suitability based on technical needs.
  • Prepare proposals, presentations, and bids, including pricing, strategic plans, and proposed solutions.
  • Research and develop solutions with AT&T external partners, including design and engineering.
  • Research customer businesses and industries to identify new sales opportunities.
  • May introduce new products, lead training, and mentor colleagues.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays: at least 23 vacation days per year and 9 company-designated holidays, based on date of hire.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available; it is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
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