Lead Certified Medical Assistant – Family Care – Full-Time, Days

Texas Health•Flower Mound, TX

7d•Onsite

About The Position

Texas Health is hiring a Lead Certified Medical Assistant for its Family Care clinic in Flower Mound, Texas. This is a full-time, 40-hour-per-week position, Monday through Friday, from 8:00 a.m. to 5:00 p.m. The role delivers patient care while directing and guiding back-office staff, monitoring workflow, and managing medical supplies and cost control. The position also supports training new hires and may assist in the front office as needed. The clinic highlights yearly bonus opportunities, excellent benefits, a focus on patient satisfaction, and promotional opportunities. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners, and physician assistants at more than 240 offices throughout the DFW Metroplex. Its culture emphasizes inclusion, support, a people-first approach, and excellence.

Requirements

High school diploma or equivalent.
Successful completion of the THPG Clinical Training educational program with demonstrated competency in required skills within 90 days of job entry.
Current Medical Assistant Certification (CMA).
Four years of Medical Assistant experience.
BCLS within 90 days of hire.
Ability to communicate effectively with staff and patients.
Knowledge of examination, diagnostic, and treatment room procedures.
Thorough knowledge of medical terminology and abbreviations.
Sound judgment and composure, with the ability to take appropriate action in questionable or emergency situations.
Respectful and compassionate attitude toward patients, family members, and all members of the healthcare team.
Good computer skills using a medical management application.

Nice To Haves

Medication Aide Certification may be required upon hire; listed as preferred.

Responsibilities

Deliver care to patients using the Lead Certified Medical Assistant process.
Direct and guide back-office staff in monitoring and expediting workflow.
Handle medical supply inventory, ordering, and cost control.
Perform general patient care according to established standards and procedures.
Greet and prepare patients for the health care provider.
Obtain and record vital signs and other information, including height, weight, drug allergies, current medications, and presenting problems.
Administer ordered medications through oral, topical, rectal, ophthalmic, and/or inhalant routes.
Administer vaccines through oral, topical, injection, and/or nasal routes.
Draw and collect blood samples when required and prepare specimens for laboratory analysis.
Schedule patients for diagnostic testing and follow up to ensure testing is completed.
Prepare, clean, and sterilize instruments; maintain equipment; and dispose of contaminated items according to protocol.
Keep patient examination rooms clean and orderly.
Communicate with patients by phone or mail about test results and plans of care as directed by the physician.
Formulate and document patient care plans, charts, tests, and examination results in the medical record.
Escalate non-routine issues to the Practice Manager or physician.
Work with the Healthcare Provider to facilitate new-hire training and other training initiatives.
Work in the front office as needed and perform other duties as assigned by the practice manager, more senior staff, or healthcare providers.