Lead Cashier

Ulta Beauty, Inc.•Omaha, NE

About The Position

The Lead Cashier is responsible for efficient guest transactions and maintaining cashwrap cleanliness, organization, and overall presentation. The role supports sales, guest experience, and loyalty goals; assists with training new cashiers and cross-training associates; and leads peers by promoting productivity, accountability, and compliance with company procedures. The Lead Cashier also supports the leadership team with register opening and closing functions, cashier check-ins and check-outs, and associate exit inspections. The position emphasizes exceptional guest service, operational excellence, and engaging guests about Ulta Beauty’s loyalty program, credit offerings, and products and services.

Requirements

High school diploma is preferred.
Two years of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
Ability to delegate, multitask, and solve problems.
Knowledge of and passion for guest service, with competency in selling.
Experience addressing guest concerns and questions promptly and professionally.
Experience exceeding sales goals and training new hires.
Proficiency with basic technology, such as point-of-sale systems and Apple devices.
Excellent written and verbal communication skills.
Strong collaboration and interpersonal skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships.
Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
Must be at least 18 years old; the role cannot be held by a minor.
Must work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

High school diploma.
Two years of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store retail and service sales, omni-channel, guest loyalty and credit, and shrink goals.
Greet and engage guests, personalize service, recommend products and services, and handle sales, refunds, and exchanges courteously.
Connect guests with associates for makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events to improve the guest experience and meet sales goals.
Replenish, organize, and maintain cashwrap displays, supplies, and impulse fixtures.
Maintain regular attendance and contribute to an inclusive environment for teammates and guests.
Complete cashier chat-ins and chat-outs and associate exit inspections as needed.
Stay informed about industry trends, products, and services, and share relevant knowledge with guests.
Promote the loyalty program, credit offerings, and Ulta Beauty app; encourage associates to meet individual and store goals.
Assist with training new cashiers and cross-training other associates in cashiering.
Lead and influence peers, support cashier accountability, and participate in ongoing training and professional development.
Collaborate with managers and associates throughout the store to support business growth.
Follow company policies, procedures, standards, and dress code.
Complete transactions and properly control cash and media at the cashwrap according to company procedures.
Perform selected register opening and closing functions as directed by the manager on duty.
Maintain cleanliness and store standards throughout the cashwrap, salesfloor, restrooms, backroom, and break area.
Protect company assets and minimize loss by following safety, inventory control, and loss-prevention procedures.
Perform other operational tasks as directed.