Lead Cashier

Ulta Beauty, Inc. • Wheat Ridge, CO

7d • Onsite

About The Position

The Lead Cashier is responsible for efficient guest transactions and maintaining cashwrap cleanliness, organization, and presentation. The role supports cashier training and associate cross-training, models collaboration and leadership, and helps drive sales, guest experience, loyalty, and credit results. The Lead Cashier also supports store leadership with register opening and closing functions, associate exit inspections, and cashier check-ins and check-outs. The position calls for a strong focus on guest experience, operational excellence, and achieving store goals.

The Lead Cashier helps ensure guests receive personalized service and product or service recommendations, supports appointments and in-store events, and maintains cashwrap displays and supplies. The role also reinforces loyalty program participation, assists with training and ongoing development, promotes compliance with company procedures, handles cash and transactions according to policy, and helps maintain cleanliness, safety, inventory control, and loss-prevention standards throughout the store.

The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Associates must be at least 18 years old. The work involves continuous mobility and coordination throughout the store, frequent bending and other movements, and frequent lifting or moving of up to 25 pounds. The company states that it will engage in an interactive process to determine whether reasonable accommodation can enable an associate with a disability to perform essential job functions.

Requirements

• Must be at least 18 years old; the Lead Cashier role cannot be held by a minor.
• Proven ability to delegate, multitask, and solve problems.
• Knowledge of and passion for guest service, with competency in selling.
• Experience addressing guest concerns and questions promptly and professionally.
• Demonstrated experience exceeding sales goals and training new hires.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma preferred.
• Two years of relevant work experience, or an equivalent combination of education and relevant work experience, preferred.

Responsibilities

• Contribute to store goals for retail and service sales, omnichannel, guest loyalty and credit, and retail shrink.
• Provide exceptional, personalized guest service, including greeting guests, recommending products and services, and courteously handling sales, refunds, and exchanges.
• Connect guests with associates for makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events.
• Replenish, organize, and maintain cashwrap displays, supplies, and impulse fixtures.
• Maintain prompt, regular attendance.
• Support leadership by completing cashier check-ins and check-outs and associate exit inspections as needed.
• Stay informed about industry trends, products, and services and use that knowledge to assist guests.
• Explain the benefits of the loyalty program, credit, and the Ulta Beauty app; encourage associates and guests to meet loyalty goals.
• Assist with training new cashiers and cross-training other associates in cashiering.
• Engage and influence peers to support productivity and performance, and promote cashier accountability for personalized service and system prompts.
• Participate in ongoing brand and category training and collaborate with store managers and associates to grow the business.
• Follow company policies, procedures, standards, and dress code.
• Ensure transactions are completed and cash and media are controlled according to company policies and procedures.
• Complete selected register opening and closing functions as directed by the manager on duty.
• Maintain cleanliness and store standards throughout the cashwrap, salesfloor, restrooms, backroom, and break area.
• Protect company assets and minimize loss by following safety, inventory-control, and loss-prevention procedures.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED