Lead Case Manager - Bilingual - Spanish/English - JOR

National Youth Advocate Program • Fairfax, VA

5d

About The Position

The Lead Case Manager at La Jornada coordinates case management and safe and timely release services, supervises and trains case managers, and ensures the team completes relevant child welfare training. The position provides child-facing services on-site and works with a cross-functional service delivery team to support youth and families. The role may maintain a caseload as needed and requires travel to provide or support services.

Requirements

• Master’s degree in behavioral sciences, human services, or social services from an accredited institution, or a bachelor’s degree with at least three years of progressive employment experience demonstrating supervisory and case management experience.
• Sincere commitment to serving and advocating for youth and families.
• Valid professional license as required and accepted by state or contract regulations.
• At least 21 years of age at the time of hire.
• Valid driver’s license, a vehicle in good working order, and auto liability insurance coverage of $100,000/$300,000; driving a personal vehicle for the job is required.
• Fluency in English and Spanish.
• Proficiency with desktop and laptop computers, internet search, people management programs, smartphones, tablets, printers, fax machines, photocopiers, and word processing, spreadsheet, and database software.
• Willingness to work flexible and non-traditional hours to serve foster caregivers, families of origin, and people served.
• Ability and sincere desire to advocate for children facing behavioral health, immigration, educational, legal, developmental, and socioeconomic challenges.
• Excellent written and verbal communication skills.
• Compassionate attitude and strong understanding of child development.
• Nurturing teaching approach.

Responsibilities

• Perform all work consistently with the National Youth Advocate Program’s mission, values, and philosophies.
• Provide daily supervision, mentoring, case consultation, and support to the case management team.
• Train and supervise staff.
• Coordinate safe and timely release services with the cross-functional service delivery team.
• Travel as needed to provide and support services to youth and families in compliance with organizational, contract, and regulatory requirements.
• Complete required training and ensure the case management team completes required training in a timely manner.
• Establish and maintain strong relationships with assigned foster parents.
• Support program staff in locating and assessing potential sponsors, gathering sponsor information, and determining suitability.
• Guide and support staff in safety assessments, crisis response, and behavioral stabilization services to promote children’s safety and stability.
• Participate in monthly or quarterly Continuous Quality Improvement activities.
• Maintain a caseload as needed.
• Perform other duties as requested.

Benefits

• 33 paid days off each year, including 11 holidays and 22 days of paid time off.
• Healthcare benefits for employees and their families.
• Pet insurance with discounts and reimbursements.
• 401(k).
• Summer hours, including half-day Fridays and work anniversary trips.
• Mileage reimbursement.
• Phone allowance.
• Student loan repayment assistance.
• CEUs and ongoing training and education.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior