Lead Carpet Cleaning Restoration Technician Culpeper

Voda Cleaning & Restoration of Culpeper - Warrenton•Arlington, VA

2h•$22 - $25

About The Position

Voda Cleaning & Restoration is seeking a Lead Carpet Cleaning Restoration Technician to provide carpet cleaning and restoration services, deliver excellent customer experiences, and help build a strong field operation. This is a hands-on role for someone who takes ownership of their work, wants to develop their skills, and can help set a positive standard for the field team as the business grows. The technician will perform carpet, upholstery, floor, and specialty cleaning; assist with and perform water mitigation and restoration; assess job-site conditions and communicate recommended services; and complete required work orders, photos, notes, and moisture logs. The role also involves operating and maintaining company equipment, tools, and vehicles, following safety and service protocols, supporting and training other technicians, participating in ongoing training and certifications, and cross-training in additional restoration services. Opportunities may include developing technical expertise, earning certifications, taking on more responsibility, and advancing into leadership positions.

Requirements

Preferred: 1–3 years of experience in carpet cleaning, water mitigation or restoration, cleaning services, construction, maintenance, or another hands-on service industry.
Strong customer-service and communication skills.
Dependable and professional, with the ability to take ownership of assigned work.
Ability to learn new processes, equipment, technology, and service techniques.
Comfort using a smartphone or tablet for job documentation and communication.
Ability to perform the physical requirements associated with cleaning and restoration work.
High school diploma or GED.
Valid driver’s license and ability to meet company driving requirements.
Willingness to learn and continue developing skills.

Nice To Haves

IICRC certifications such as CCT or WRT are a plus, but are not required.

Responsibilities

Perform professional carpet, upholstery, floor, and specialty cleaning services.
Assist with and perform water mitigation and restoration services.
Evaluate job-site conditions and communicate recommended services to customers.
Provide a professional and positive customer experience from arrival through job completion.
Complete work orders, photos, job notes, moisture logs, and other required documentation accurately and on time.
Operate, clean, and maintain company equipment, tools, and vehicles.
Follow company safety procedures, service standards, and job-site protocols.
Identify appropriate opportunities for additional services that may benefit customers.
Support and help train additional technicians as the team grows.
Participate in ongoing training and professional certifications.
Cross-train in additional restoration services, potentially including mold remediation, fire and smoke restoration, odor control, and other specialty services.
Lead by example and contribute to a positive, accountable, team-oriented culture.