Lead Carpet Cleaning Restoration Technician

Voda Cleaning & Restoration of SW and South Central Jersey•Haddon Township, NJ

10d•$23 - $28

About The Position

Voda Cleaning & Restoration is seeking a Lead Carpet Cleaning Restoration Technician to perform carpet, upholstery, floor, specialty cleaning, and water mitigation and restoration services. The role combines hands-on service work with customer communication, accurate job documentation, safe equipment use, and support for the field team. The technician will help train team members, participate in ongoing training and professional certifications, and cross-train in additional restoration services. This position offers the opportunity to develop technical expertise, take on greater responsibility, and grow into leadership as the business expands.

Requirements

Strong customer-service and communication skills.
Dependable and professional, with the ability to take ownership of assigned work.
Ability to learn new processes, equipment, technology, and service techniques.
Comfortable using a smartphone or tablet for job documentation and communication.
Ability to perform the physical requirements associated with cleaning and restoration work.
High school diploma or GED.
Valid driver’s license and ability to meet company driving requirements.

Nice To Haves

1–3 years of experience in carpet cleaning, water mitigation/restoration, cleaning services, construction, maintenance, or another hands-on service industry.
IICRC certifications such as CCT or WRT.
Willingness to learn and continue developing skills.

Responsibilities

Perform professional carpet, upholstery, floor, and specialty cleaning services.
Assist with and perform water mitigation and restoration services.
Evaluate job-site conditions and communicate recommended services to customers.
Deliver a professional, positive customer experience from arrival through job completion.
Complete work orders, photos, job notes, moisture logs, and other required documentation accurately and on time.
Properly operate, clean, and maintain company equipment, tools, and vehicles.
Follow company safety procedures, service standards, and job-site protocols.
Identify appropriate opportunities for additional services that may benefit the customer.
Support and help train additional technicians as the team grows.
Participate in ongoing training and professional certifications.
Cross-train in additional restoration services, which may include mold remediation, fire and smoke restoration, odor control, and other specialty services.
Lead by example and contribute to a positive, accountable, team-oriented culture.