Lead Caregiver & Office Coordinator
About The Position
Acti-Kare Responsive In-Home Care is seeking an experienced and highly dependable caregiver for a broader role supporting clients, caregivers, and the office team. This is a flexible field and operations position for someone who can provide support wherever needed. Responsibilities may include launching new clients, coaching caregivers, conducting quality visits, providing emergency caregiving coverage, assisting with scheduling, or helping in the office during staff absences. This role is ideal for individuals who enjoy variety, can handle changing priorities, and wish to grow beyond a traditional caregiving role while still offering hands-on care when necessary.
Requirements
- Active Washington State Home Care Aide (HCA) or Certified Nursing Assistant (CNA) credential.
- Strong hands-on caregiving experience.
- Comfort working with a variety of client needs, including personal care, dementia care, mobility assistance, transfers, and higher-care clients.
- Valid driver’s license, current auto insurance, reliable transportation, and willingness to travel throughout our service area.
- CPR/First Aid certification or ability to obtain as required.
- Strong communication, organization, and problem-solving skills.
- Comfort using basic technology for scheduling, communication, and documentation.
- Excellent reliability and the ability to work independently.
- Flexibility to move between field caregiving, client visits, caregiver support, training, scheduling, and office assignments based on business needs.
Nice To Haves
- Experience training, mentoring, or supervising caregivers.
- Home-care scheduling or care-coordination experience.
- Experience conducting client quality visits or caregiver observations.
- Previous lead or field-support experience in home care, senior care, assisted living, or a related setting.
Responsibilities
- Help new clients get off to a strong start, including caregiver introductions, initial shifts, and follow-up support.
- Provide short-notice and emergency caregiving coverage when needed.
- Coach and support caregivers in client homes.
- Conduct caregiver observations and reinforce care plans, professionalism, documentation, and safe caregiving practices.
- Assist with caregiver orientation and hands-on training.
- Complete client quality visits and check-ins as assigned.
- Help identify and resolve concerns related to caregiver fit, client satisfaction, safety, or service quality.
- Assist with scheduling, caregiver coordination, client-care support, and other office responsibilities during staff absences or busy periods.
- Participate in a rotating after-hours and weekend on-call schedule.
- Communicate clearly with clients, families, caregivers, and office staff.
- Document visits, observations, training, and important follow-up needs.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
