Lead, Business Representative (3228)

TRINITY HEALTH • Williston, ND

20h • Onsite

About The Position

The Lead Business Representative provides senior-level business office support and peer leadership by handling complex account work, mentoring staff, and assisting with workflow coordination. This role serves as a subject matter resource for registration, billing, and payer requirements, working closely with team members to help resolve escalated issues and support effective training and knowledge sharing. The Lead Business Representative promotes consistent application of revenue cycle policies while reinforcing accuracy, compliance, and accountability in daily operations. Through collaboration, clear communication, and a focus on continuous improvement, this position supports an organized, efficient, and team-oriented business office environment.

Requirements

• A High School Diploma or equivalent is required.
• PC experience.

Nice To Haves

• 2 years of basic business courses are preferred.
• Secretarial or accounting experience preferred.

Responsibilities

• Perform advanced business office tasks, including complex registration, billing, and account resolution work.
• Serve as a resource and informal leader for other business office staff, assisting with questions and problem solving.
• Help train new staff and support ongoing skill development for the team.
• Work closely with supervisors and managers to identify process issues and contribute to improvement efforts.
• Assist with monitoring work queues and distributing tasks to support timely completion.
• Maintain high standards of accuracy, customer service, and confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees