Lead Benefits Analyst

Eat'n Park Hospitality Group•Homestead, PA

About The Position

The Lead Benefits Analyst is the recognized subject-matter expert responsible for leading the analysis, compliance, and optimization of Eat'n Park Hospitality Group’s health and retirement programs. The role independently manages large and complex benefits processes and projects with limited oversight, ensuring programs are competitive, cost-effective, and aligned with business strategy. It translates complex benefits, financial, and utilization data into recommendations for Total Rewards leadership and other business stakeholders. The Lead Benefits Analyst owns benefits-related HRIS configuration, vendor integrations, data quality, and critical compliance processes. The role leads cross-functional initiatives, influences vendors and internal stakeholders, and provides guidance, coaching, work delegation, and quality review to colleagues who support benefits programs.

Requirements

  • Bachelor’s degree in human resources, accounting, business, finance, or a related discipline; equivalent relevant experience may be considered where appropriate.
  • Minimum of seven years of progressive benefits or Total Rewards experience, including experience supporting a multi-state workforce.
  • Deep knowledge of health and welfare, retirement, leave, ACA, ERISA, and related benefits compliance requirements applicable to assigned programs.
  • Demonstrated experience independently leading large or complex benefits projects, processes, implementations, audits, or vendor initiatives.
  • Demonstrated ability to investigate undefined problems involving multiple systems, vendors, plans, departments, or stakeholder groups and implement sustainable solutions.
  • Experience managing third-party administrators, carriers, brokers, consultants, or benefits outsourcers, including evaluation of cost, service, outcomes, and team member experience.
  • Experience developing and presenting data-supported recommendations to senior leaders and cross-functional stakeholders.
  • Advanced Excel and Microsoft Office proficiency, with the ability to learn and apply technology to improve work quality, controls, and productivity.
  • Experience using an enterprise HRIS such as UKG to maintain data, configure benefit plans, support integrations, and create or edit reports.
  • Strong project and program management skills, including work planning, risk identification, stakeholder coordination, delegation, quality review, and implementation.
  • Ability to translate user, business, compliance, and technical requirements into program, plan, process, or system changes.
  • Ability to identify and succinctly summarize roadblocks, risks, and constraints; develop alternatives; recommend a course of action; and drive resolution.
  • Strong written and verbal communication skills, including the ability to explain complex benefits matters to audiences with varying levels of technical expertise.
  • Demonstrated commitment to confidentiality, data protection, sound judgment, and appropriate handling of sensitive information.

Nice To Haves

  • Hospitality or retail experience is strongly preferred.

Responsibilities

  • Lead the analysis, compliance, and optimization of health and retirement programs.
  • Independently manage large and complex benefits processes and projects with limited oversight.
  • Translate benefits, financial, and utilization data into recommendations for Total Rewards leadership and other business stakeholders.
  • Own benefits-related HRIS configuration, vendor integrations, data quality, and critical compliance processes.
  • Lead cross-functional initiatives and influence vendors and internal stakeholders.
  • Provide guidance, coaching, work delegation, and quality review to colleagues supporting benefits programs.
  • Manage third-party administrators, carriers, brokers, consultants, or benefits outsourcers, evaluating cost, service, outcomes, and team member experience.
  • Develop and present data-supported recommendations to senior leaders and cross-functional stakeholders.
  • Use HRIS technology to maintain data, configure benefit plans, support integrations, and create or edit reports.
  • Plan and manage projects, including risk identification, stakeholder coordination, delegation, quality review, and implementation.
  • Translate user, business, compliance, and technical requirements into program, plan, process, or system changes.
  • Identify and summarize roadblocks, risks, and constraints; develop alternatives, recommend actions, and drive resolution.
  • Explain complex benefits matters to audiences with varying levels of technical expertise.
  • Protect confidential and sensitive information and exercise sound judgment in handling it.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid time off
  • Smile Universe training and internal promotion pathways
  • 20% discount at all company brands
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