Lead Bartender

Mainsail Lodging & Development•Atlanta, GA

About The Position

The Lead Bartender oversees daily bar operations while delivering exceptional guest service. The role leads by example to ensure beverage quality, consistent use of recipes, compliance with safety and responsible alcohol-service practices, and a clean, organized, efficient bar. The Lead Bartender supports bar staff through training, coaching, scheduling assistance, and on-shift leadership, and serves as a key point of contact during service by addressing guest concerns professionally and fostering a positive, team-oriented atmosphere aligned with Marriott Autograph Collection standards. Working in partnership with management, the Lead Bartender assists with inventory and cost control and may contribute to drink menu development, tastings, promotions, and themed experiences. The role also supports a high-quality hotel guest experience in accordance with Marriott and Mainsail/Fenway standards. Hotel operations run seven days a week, 24 hours a day, and associates may need to move between shifts as business demands.

Requirements

  • High school diploma or higher.
  • At least 1 year of bartending experience.
  • General knowledge of cocktail crafting and mixology fundamentals.
  • Excellent customer service and cash-handling skills.
  • Excellent verbal and written communication skills.
  • Ability to use technology, including computers and POS systems.
  • Ability to sit or stand for extended periods.
  • Ability to lift, push, or pull up to 100 lbs.
  • Ability to communicate clearly and have corrected vision to the normal range.
  • Ability to work long hours as needed.
  • Ability to make sound judgments quickly and manage multiple tasks while progressing toward deadlines.
  • Ability to work independently, take direction, and provide direction to others.
  • Ability to manage differing personalities and maintain confidentiality.
  • Ability to work effectively in stressful, high-pressure situations and anticipate, prevent, identify, and solve workplace challenges.
  • Flexibility to move from an accustomed shift as business demands; hotel operations function seven days a week, 24 hours a day.

Nice To Haves

  • Previous hospitality experience.

Responsibilities

  • Oversee bar staff operations and ensure efficient work in accordance with cleanliness and service standards.
  • Assist with developing and executing cocktail recipes for bar menus, and prepare specialty cocktail syrups according to established recipes.
  • Maintain bar cleanliness and organization, including overseeing weekly deep-cleaning projects and setting up and breaking down the bar for daily service or special events.
  • Manage bar inventory and par levels for liquor, wine, beer, mixers, and non-alcoholic beverages; restock items, report shortages, receive and organize deliveries, and assist with monthly inventory counts.
  • Train, coach, and support the development of bar staff; assign bar positions strategically and assist with staffing cuts as needed to control labor costs while maintaining guest service.
  • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes, presentation guidelines, guest preferences, and responsible alcohol-service practices.
  • Welcome and engage guests, make beverage recommendations, maintain knowledge of menu offerings, and address guest concerns or complaints calmly and promptly.
  • Collaborate with servers and culinary staff to provide timely, seamless food and beverage service.
  • Collect payments and accurately handle cash, POS transactions, cash-bank reconciliation, and receipts; make appropriate POS adjustments when needed for guest satisfaction and service recovery.
  • Follow TIPS practices and applicable safety and alcohol-service regulations.
  • Continue training on new products and recipes.
  • Assist F&B management with drink-menu development, tastings, recipe refinement, beverage specials and promotions, and themed concepts and experiences for the Speakeasy.
  • Assist guests in support of high Guest Satisfaction Survey performance under Marriott and Mainsail/Fenway standards.
  • Report to work punctually, well-groomed, and in appropriate attire.
  • Perform other tasks as assigned by management.
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